Whilst we're on the subject of customers

[kathynewman]

had an order come through overnight via Amazon for an item - the only one we had left on shelf had a very damaged outer box - contents themselves were perfect - been keeping it to put on clearance sale but not got round to it. Emailed customer offering this item with a 20% reduction in price to cover look of box, or to wait till Monday when would have new stock.

Customer emailed back saying thank you for getting in touch as he had placed order by mistake and couldn't find out how to cancel - apparently he'd only added item to basket to see what our shipping charge was and inadvertently bought it!

He said he was actually selling the same item himself via Ebay which had been donated to raise money for a animal rescue charity - he then went on to say he'd be very happy if we could donate the product with the damaged box so he could sell it for us with proceeds going to charity

Got to admire the cheek of him - unfortunately we're all donated out after doing quite a bit at christmas so had to turn down his kind offer

Kathy

[george]

Some charity do-gooders have very bad manners actually, they seem to think that we work from rent free premises with no overheads whatsoever.

[fleetwood]

I just love the calls we get from charity shops and second hand bookshops that run along the lines of..

"we've just been given this box of old comics (meaning - recent junk that the person couldn't sell, so decided to donate them to charity). If I give you a few of the titles, could you tell us how much to sell them for (meaning - I have a list of about 100 items, which I have no idea how to decribe to give you even the mearest chance of identifying, but could you spend the next couple of hours telling me what they are worth anyway)"

I don't mind helping out for a good cause, but sometimes you just can't win.

[Legends]

Odd Request for return

We had an e-mail yesterday.

I have just been to Lord of the Rings the musical and bought a mug from the foyer - when I got home I noticed the mug was cracked - please can you tell me how to return it for replacement.

Free bag of smarties for the best reply

Cheers

[Duncan Rounding]

We had an e-mail yesterday.

I have just been to Lord of the Rings the musical and bought a mug from the foyer - when I got home I noticed the mug was cracked - please can you tell me how to return it for replacement.

Free bag of smarties for the best reply

Cheers

"Place it in a black plastic bag outside your house and our weekly collection service will pick it up for you."

[fergusw]

I have just been to Lord of the Rings the musical and bought a mug from the foyer - when I got home I noticed the mug was cracked

Funnily enough someone was just telling me the other day that they saw a whole bunch of cracked Mugs inside the Lord of the Rings musical foyer!

please can you tell me how to return it for replacement.

Can you not just get a new one from Hobitat? These 'elf-ish retailers selling you goods you thought wiz 'ard! Failing that - just give 'em a ring! Just the one ring!

....OK ..... I'll stop now - before the groaning starts!

[leehack]

We had an e-mail yesterday.

I have just been to Lord of the Rings the musical and bought a mug from the foyer - when I got home I noticed the mug was cracked - please can you tell me how to return it for replacement.

Free bag of smarties for the best reply

Cheers

Tell em to wait for next year's show.

[TraceyHand]

....OK ..... I'll stop now - before the groaning starts!

toooooooooooo late

Go Fergus...not had a groanworthy post from you for a bit

[leehack]

Someone put him out of his misery please....
Sheesh Fergus that's bloody awful.

[george]

"Madame, are you an utter ****ing monghead or what?"


or


"I'd be surprised if its more cracked than you obviously are"


or


"Do you like smarties?"


or


"Wanna buy a cat accessory?"

[acompton]

I have just been to Lord of the Rings the musical and bought a mug from the foyer - when I got home I noticed the mug was cracked - please can you tell me how to return it for replacement.

You must carry to the mug to the land of Mordor and cast it into the fires of Mount Doom. You may find it helpful to take a faithful companion on this journey.

[TraceyHand]

wow...you guys really want those Smarties, huh?

[george]

wow...you guys really want those Smarties, huh?

Not really, I* just like to think I'm incredibly funny.



*may not apply to anyone else, ever.

[Legends]

I might actually win the smarties (cries of fixed)

I will post my reply later today

I promise to be completely impartial with the judging

now where's Simon Cowells number!

Cheers

[fergusw]

now where's Simon Cowells number!

You'll find it somewhere around the crown of his head, in between the hair folicules, arranged in a triangular configuration with one number at each corner.