Hi Guys,
Would be gratefull if anyone knew something about the below:
We have liveziller software so we can monitor visitors to our website, for the past few weeks we have had a visitor from Japan on our site, they have been on the same page for up to 10 hours at a time without ever buying anything ect...
We then banned them from our site for 2 days, after that they came straight back on and sat on the same page again for hours, we have noticed that we have been unusally quite traffic wise to our site and also online sales. We then banned the Japanease visitor for a week and everything picked up again and was back to normal. The week expired yesterday and again the Japanease visitor was back on our site last night and again no orders!
It may just be a coincident with the lack of activity and them being on our site, what we really want to know is what are they and what are they doing? is it some kind of virus ect...
Any help or views would be appreciated.
Would be gratefull if anyone knew something about the below:
We have liveziller software so we can monitor visitors to our website, for the past few weeks we have had a visitor from Japan on our site, they have been on the same page for up to 10 hours at a time without ever buying anything ect...
We then banned them from our site for 2 days, after that they came straight back on and sat on the same page again for hours, we have noticed that we have been unusally quite traffic wise to our site and also online sales. We then banned the Japanease visitor for a week and everything picked up again and was back to normal. The week expired yesterday and again the Japanease visitor was back on our site last night and again no orders!
It may just be a coincident with the lack of activity and them being on our site, what we really want to know is what are they and what are they doing? is it some kind of virus ect...
Any help or views would be appreciated.
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