Concerns about the future of desktop

[EdHarrison]

I am concerned about the future of sellerdeck desktop.

Sellerdeck seem to be encouraging EKM as a migration option, sadly expensive and again restricted to clearaccept only for card payments.

Today I got an email from a company expressing they no longer offer sellerdeck support due to ongoing security issues and functionality problems.

Maybe someone from sellerdeck can confirm the future of desktop?

[rookers]

Yes I got that email too, I asked my contact at Sellerdeck for their take on it, awaiting reply.

[Buzby]

I have had a few of these now, and like you am concerned for the future of desktop.

If I have to move away from Sellerdeck, it won't be to another of their products. A new challenge will involve a lot of research, not on the back of emails pushing just 1 software company.

When I spoke to sales a few weeks back, they advised that they were adding Google Pay in the future. So shows a bit of commitment to the future.

[MDN]

There are some big firms still running Desktop, I can't see it going soon, however they really need to read articles they put out before hand, stating things like "migrate from the legacy Sellerdeck platform" isn't ideal.

[mje]

Says here https://portal.sellerdeck.co.uk/sell...ktop/overview/

Sellerdeck capable of 1/2 billion pounds worth of sales a year, so that must equate to fair few live websites and no wonder they want to be to sole provider of payment services, 1.57% and 22p per transaction is a huge amount of money, and whilst I don't like change, I "get it" and if thats the price to pay for "better the devil you know" then so be it.

Also currently a broken link on that page FAQ at the bottom - which is not great

https://sellerdeckport.wpengine.com/...overview/faqs/

[zgap111]

It would be nice to hear something from Sellerdeck

I recently found recordings of the 2 online meetings Josh had in Autumn/Winter (?) 2023... I skimmed though it and did hear he mentioned for "news" after Spring 2024 since they were busy on existing... 2024... I've heard nothing.

There is a new push for migrating to EKM... I looked at EKM's (1 star) reviews from two different review sites, it was interesting.
(strange I couldn't see any Sellerdeck ones...)

I'm guessing not a lot of customers have updated beyond 18.2.2 so I don't know how that affects Sellerdeck Development

[EdHarrison]

Sellerdeck certainly view these posts, they have not so far jumped in with any reassurances....