We had a short 9 minute outage between 26/08/2013 11:53:00 and 26/08/2013 12:02:00. The cause was a brief high load state which caused technical issues.
We tend to send a mailshot to those customers affected, when a server has been down for a reasonable period of time, or if we know the server will remain down for a period of time until it is fixed.
This was a very short outage, so no mailshot was sent on this occasion.
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