Has bought before

[jont]

In combination with the postcode checking http://community.actinic.com/showthread.php?t=38348 the ability to highlight new orders from customers that Actinic thinks have bought before ... matching say the postcode and first line of the address to show previous purchases .... this would be handy for those that do not use Actinic as the back-end and not only help fight fraud but also assist with customer service in spotting an existing purchaser.

[Darren B]

hmmm i agree, im ashamed to admit it but i favour repeat offenders everytime and of course if i have a delay of a day in shipping due to stock yet arrived i know which one wins.

[Mike Hughes]

Agreed.

And I'd also like to be able to automatically highlight orders that have chosen one delivery method over another. Again it allows me to prioritise one shipment over another.

I'd be surprised if Jan doesn't already do most of this stuff with a mole of some kind. Actinic should probably buy her out and get her to integrate it.

Mike

[Jan]

Actually it's my current little project, I'm adding an autocolour option to my automation and probably my one stop order processing tool. The idea being that you specify a whole load of criteria and colours get set according, criteria will be things like :

Shipping class
Country
Postcode
Order Value
Purchase of certain products
Repeat orders from customers with outstanding orders

If anyone has any other uses for this sort of thing, email into my support desk and I'll try to incorporate them if I like them.

We are always interested in ideas for ways to extend our tools and make them more useful by the way, only this morning someone suggested a couple of changes to our profit and pricing tool that will make it so much more useful and will not be that hard to implement, so if you do see a way to improve things, let me know.

Cheers,

[gabrielcrowe]

can actinic support more than the default number of colours?

how about using darker and lighter versions of a colour, for the different stages of an order.

like setting lighter for completed orders, and darker for untouched?

[gabrielcrowe]

also,and probably the most useful:

set a colour, if the line items contain a specific string.

[Jan]

There is no interface within Actinic to add new colours, but the colours available are read from a database, we have a little free tool that allows you to add extra colours and also name them (although the names only showup in our products, not Actinic directly). It's here :

http://www.mole-end.biz/acatalog/Free_Solutions.html

Regards,

[Duncan Rounding]

The download link is broken on that page Jan.

[Jan]

also,and probably the most useful:
set a colour, if the line items contain a specific string.

What would you use that for Gabe, could you give me an example?

Regards,

[Jan]

The download link is broken on that page Jan.

Unix pah, I had different case in my link. It's fixed now, thank you Duncan.

Regards,

[Darren B]

I do remember RED being asked for, im sure this was on the wish lists, i would have thought this was an easy request.

[gabrielcrowe]

What would you use that for Gabe, could you give me an example?

Regards,

it'd be used to give at a glance reports on the status of orders, whilst viewing the 'pending and completed' tab.

for example, have all the items with a keyword highlighted with red, but with pink if its completed. and highlight everything else with blue, and with cyan of they are completed, leaving the darker colours to show the incomplete items.

[Jan]

So the filter would be to check either the product reference or the order detail descriptions for a certain keyword, that should be possible to do I think.

Regards,

[george]

What would you use that for Gabe, could you give me an example?

Regards,

Maybe orders that contain a mailshotted product (new word!) or item on a promotion as another example.