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    Online order tracking

    In the Progress tab, under the tracking code field, a field to display the shipping company used would be nice ie: UPS Fedex, etc.
    Seeing the tracking code only doesn't tell the buyer which shippers website to check on.

    Thanks
    Dave
    www.baypressservices.com

    #2
    I saw this and thought the same.

    +1 from me.
    Regards

    Jason

    Titan Jewellery (Swift Design)
    Zirconium Rings
    Damascus Steel Rings

    Comment


      #3
      and maybe a clickable link

      Yea and maybe a clickable link to view the couriers order tracking information
      Paul Hesford
      Web Design Wigan

      Based in the Northwest of England UK, provides web design, programming, e-commerce and web hosting services

      Cheap Whey Protein from Powerbeck
      Web Designer in Wigan
      Actinic Hosting
      Dog Kennels and Runs

      Comment


        #4
        You could create a custom "Web site description" field in Business Settings which could present the courier information to the customer.
        e.g.
        -Awaiting Payment
        -Order shipped
        -Order Cancelled
        -With "DHL"
        -EN route with Royal Mail

        etc
        This would allow a more specific feedback to the customer on the order status.

        Also, if you were only using one courier you could amend the order status layout to include a link to that couriers tracking page, embedding the Tracking Code into the HTML link to allow a simple click to display the tracking status with that particular courier.

        Just an idea.....
        Fergus Weir - teclan ltd
        Ecommerce Digital Marketing

        SellerDeck Responsive Web Design

        SellerDeck Hosting
        SellerDeck Digital Marketing

        Comment


          #5
          Like the extra description field but..

          I like the use of the extra description field but would this have to be updated manually for every order, I believe the first four are automatically updated.

          The courier we use gives individual links for each consignment which allows the customer to view delivery status with one click, could this be added somehow

          Thanks
          Paul Hesford
          Web Design Wigan

          Based in the Northwest of England UK, provides web design, programming, e-commerce and web hosting services

          Cheap Whey Protein from Powerbeck
          Web Designer in Wigan
          Actinic Hosting
          Dog Kennels and Runs

          Comment


            #6
            Originally posted by paulhesford View Post
            The courier we use gives individual links for each consignment which allows the customer to view delivery status with one click, could this be added somehow

            Thanks
            If you already are entering the tracking number to the order then in the "My Account Bulk Area" you could make the following amendment, assuming that the relevant courier company can provide a suitable link...:

            change
            Code:
            <td><actinic:variable name="MyAccountOrderDeliveryTracking" /></td>
            to
            Code:
            <td><a href="http://www.mycouriertrackingurl.com/tracking.php?ID=<actinic:variable name="MyAccountOrderDeliveryTracking" />"><actinic:variable name="MyAccountOrderDeliveryTracking" /></a></td>
            where "http://www.mycouriertrackingurl.com/tracking.php?ID=" would be the link that your courier would provide for showing the tracking.

            Hope that makes sense?
            Fergus Weir - teclan ltd
            Ecommerce Digital Marketing

            SellerDeck Responsive Web Design

            SellerDeck Hosting
            SellerDeck Digital Marketing

            Comment


              #7
              Hello

              I have added the request to our wish list.

              Regards
              Krithika Chandrasekar
              SellerDeck

              sigpic

              E-commerce software by SellerDeck

              Comment

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