SellerDeck 2013: Changing the email format

[G.W.Green]

Normally in the latest version of the software the layouts are HTML by default.

1. Please go to 'Design | Library | Layouts.
2. Scroll down to the ‘Email Outer Layout’ group and expand it by clicking its [+] icon.
3. Find the selector for the email layout you want to change, and double-click it.
4. Select the ‘Values’ tab and then use the left and right arrow buttons to swap the two layouts shown, so that ‘HTML Email Layout’ appears in the ‘Layouts Offered By This Selector’, and ‘Text Only Email Layout’ does not.
5. Click on the ‘Basic Definition’ tab, and then click ‘OK’.
6. Now expand the ‘Email Inner Layout’ group by clicking its [+] icon.
7. Scroll down until you find the Inner Layout Selector for the email whose Outer Layout you just changed, and double-click on it.
8. Repeat steps 4 and 5 above to switch the layout used from the plain text to the HTML version.
9. Click close.

Please Note: All emails have an Outer Layout, which controls the overall design, and an Inner Layout, which defines the email content. The Inner and Outer Layouts selected for any given email must both be in the same format – either HTML or Text. Otherwise the email sent to the customer will be incorrectly formatted.