You may find that if you set up an offer to 'Buy 3 and get the cheapest one free' then it may not give the cheapest one free if the customer adds more products than the trigger value to the basket. This is because the customer could get the same deal when placing two orders instead of one. Consider the following:
- you have 2 products worth £10, 1 for £5 and 1 for £2 in a product group that could qualify for this discount
- the customer adds 2 £10 products and a £5 product to the basket and sees that he gets the £5 free (total cost = £20)
- he then adds a £2 product to the basket and the free £5 now changes to only £2 (total cost = £25)
- so, if he places two orders instead of one the total cost will be £22 and he's saved £3 on the cost of placing one order.
SellerDeck is trying to give the customer the best and most sensible shopping experience.
- you have 2 products worth £10, 1 for £5 and 1 for £2 in a product group that could qualify for this discount
- the customer adds 2 £10 products and a £5 product to the basket and sees that he gets the £5 free (total cost = £20)
- he then adds a £2 product to the basket and the free £5 now changes to only £2 (total cost = £25)
- so, if he places two orders instead of one the total cost will be £22 and he's saved £3 on the cost of placing one order.
SellerDeck is trying to give the customer the best and most sensible shopping experience.