Why does the Secure Page icon (yellow padlock/key) not appear for the Credit Card Details page?
The 'padlock' or other security symbol will only be present when SSL (Secure Socket Layer) is enabled on your hosting account.
You will need to purchase a 'Secure Certificate' for your site (normally from your hosting company) and have this certifcate installed by the hosting company on the site that you have registered the certificate for.
Once SSL has been enabled on the site you will need to make sure that SSL is set to 'On' in 'Settings | Business Settings | Payment and Security' within your Actinic software. Also ensure that you are not using frames for the Checkout Process, 'Remove Custom Frames in Checkout' must be ticked in Design | Design Options.
PLEASE NOTE: There are specific requirements for using the option 'Checkout Pages and Customer Login only' detailed in the software's help file
The 'padlock' or other security symbol will only be present when SSL (Secure Socket Layer) is enabled on your hosting account.
You will need to purchase a 'Secure Certificate' for your site (normally from your hosting company) and have this certifcate installed by the hosting company on the site that you have registered the certificate for.
Once SSL has been enabled on the site you will need to make sure that SSL is set to 'On' in 'Settings | Business Settings | Payment and Security' within your Actinic software. Also ensure that you are not using frames for the Checkout Process, 'Remove Custom Frames in Checkout' must be ticked in Design | Design Options.
PLEASE NOTE: There are specific requirements for using the option 'Checkout Pages and Customer Login only' detailed in the software's help file