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What causes the error 'Data Truncated' when downloading orders?

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    What causes the error 'Data Truncated' when downloading orders?

    This problem can occur when the buyer has entered more characters into a form input field than can be stored in the corresponding database field on the PC.

    The standard layouts restrict field lengths to the size of the corresponding fields in the database. Increasing the MAXLENGTH parameter of an INPUT tag in a Layout will allow the buyer to enter more characters than can be stored, resulting in the 'Data Truncated' error.

    To resolve the problem, the MAXLENGTH values must be reset to their original values.
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