On the customer invoice / packing list, the QNT (quantity) on back-orders is always blank. It remains blank after sending some of the items. How can I show quantities?
Please read the section under the help file 'Help | SellerDeck Order Processing | Back Orders'.
Briefly though, you go to 'Settings | Business Settings | Order Processing' and tick the box 'Allow Back Ordering' and OK the dialog box. Open the order and complete the items that you have, close that box (with the order highlighted) and click the 'Back Order' button. This will then create an extra 'Parent Status' order. When you print now, the back order column will be used.
Please read the section under the help file 'Help | SellerDeck Order Processing | Back Orders'.
Briefly though, you go to 'Settings | Business Settings | Order Processing' and tick the box 'Allow Back Ordering' and OK the dialog box. Open the order and complete the items that you have, close that box (with the order highlighted) and click the 'Back Order' button. This will then create an extra 'Parent Status' order. When you print now, the back order column will be used.