SellerDeck only passes addresses across to HSBC if you configure SellerDeck to use 'Advanced' settings for either tax or shipping (or both). You cannot just have a free form text field for the country as HSBC requires a country code to do the address matching. This only happens if customers select their location from a drop-down list.
This is set up in 'Business Settings | Tax' (use 'Advanced' rather than 'Simple') and 'Business Settings | Shipping and Handling' (change the calculation basis to something other than 'Simple'). In both these areas you have to configure the zones that you want to charge shipping/tax for, by adding countries to these zones from a list.
This is set up in 'Business Settings | Tax' (use 'Advanced' rather than 'Simple') and 'Business Settings | Shipping and Handling' (change the calculation basis to something other than 'Simple'). In both these areas you have to configure the zones that you want to charge shipping/tax for, by adding countries to these zones from a list.