| Sellerdeck Payments by Opayo and Sellerdeck Payments by NMI will be sunsetting on 31st May 2023. On the 1st of June, these payment gateways will no longer be available to process new transactions. We will maintain the service for an additional month to allow for refunds and downloading of reports. Sellerdeck Payments by Opayo and Sellerdeck Payments by NMI are being replaced by SellerdeckPay powered by ClearAccept: https://www.sellerdeck.co.uk/sellerdeckpay |
The response from your bank to fraud checks are provided in the SellerDeck Payments Admin area and within SellerDeck software (Catalog, Business and Enterprise) as follows:
* For CV2/CSC:
o not checked the system that performs checking was unavailable or the card issuer for this card does not support this fraud check
o not matched the CV2 was checked but did not match the correct CV2 value for this card
o matched the CV2 matched the correct CV2 value for this card
* For Post code:
o not checked the system that performs checking was unavailable or the card issuer for this card does not support this fraud check
o not matched the post code was checked and did not match
o matched the post code was checked and was an exact match
o partial match the post code was checked and partially matched
* For Address:
o not checked the system that performs checking was unavailable or the card issuer for this card does not support this fraud check
o not matched the address was checked and did not match
o matched the address was checked and was an exact match
o partial match the address was checked and was a partial match
* 3-D Secure Responses:
o Enrollment indicates whether the cardholder is enrolled in the 3D Secure scheme: yes, no, unknown or none.
+ Yes: Cardholder Participating
+ No: Cardholder Not Participating
+ Unknown: Unable to Verify Enrollment
+ None: No response from the Directory Server
o Result (you only get the result when the cardholder is enrolled): success, failure, unknown, attempted, none.
+ Success: Successful Authentication
+ Failure: Authentication Failure (you will never see this as the card scheme rules mean that SellerDeck Payments is not allowed to send this for processing)
+ Attempted: Attempted Authentication - the Card Issuing bank could not perform authentication.
+ Unknown: Authentication Not Available.
+ None: Invalid response from the Access Control Server