V8 on Win 7 64bit

[mandi]

I'm currently trying to install Version8 on our new Windows 7 64bit PC.

It installs fine, and once it's open it seems fine.

The problem is logging in. It takes upwards of 5 minutes - during which time the computer is completely out-of-action.

I've tried:

• using different network settings;
• connecting to the Sites directory via both the server path and the mapped drive path (latter causes issues, former works fine);
• XP SP2 compatibility;
• uninstall & reinstall of Actinic.

Does the problem lie within the fact that it's a 64bit PC I'm attempting to use?
Has anyone else conquered this problem?


We've spoken to someone at Actinic who suggested using the full server link to the site file - which solved one of our problems (it couldn't find the folder on initial start up) - but still it takes sometimes 12 minutes to log in.


I'm a relative newbie with Win7, so I'm not entirely convinced it's not going to be something stupidly obvious.

Thanks in advance
Mandi

[Mike Hughes]

From the mention of logon and server issues I assume we're talking about 'Multi User' here?

I have no answer for you but you might find something relevant in the 'Muli-user and sync server issues' section of the forum.

Mike

[mandi]

Yes it's a Multi-User version.
Forgot to mention that, sorry.

[malbro]

Yes it's a Multi-User version.
Forgot to mention that, sorry.

What is the operating system of the PC where you have the main site data.

[mandi]

The server is Windows Server 2003.