Discount not transfering to sage Line 50 via link

[chris ashdown]

Running Actinic V10.0.3 & Sage 2012 with Link 2.7.3 MAFA

Noticed that exporting order from Actinic to sage which includes a discount, that the discount does not show up in sage and looks like it has been ignored

Therefore the price shown in sage is the original price and vat before any discount was applied

[Krithika]

Morning Chris

Is this an Order Total Discount or product-based? I suggest contacting Actinic support with the Link settings details, order detail files and the snapshot so this can be investigated.

Regards

[chickenhouseman]

i've noticed the same but it might be in sage..

We export to sales orders which show the correct discount but when you process those orders as despatched and they become invoices the discount is missing

[chris ashdown]

We sent of a snapshot to support for the developers but never heard anything back

[Krithika]

Hi Chris

Sorry to hear that. I'll check with support about the status on that.

Regards

[Robert Fernando]

We have identified this as bug, which will be fixed in a later release of the Actinic Ecommerce product.

Robert
Actinic Desktop Support