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    Customer Account Problems

    We were using a simple POS program, that allowed our customers to have items on a credit account. We assumed when we purchased Actinic Epos that this would allow us to have the same setup. On testing the system we run into problems, for example; if we process a sale and allocate it to a customers account the value of that sale shows in that days takings, even though we have not received payment (so our till is down) then when the customer pays the account at a later date and we allocate a payment to their account, it shows on the days sales again! Which means in effect the goods get rung through the till twice. What we need to be able to do is give the customer an invoice at the point of sale but the money not be registered in the till until payent is received some time later. Can this be done?

    #2
    Hi Maria,

    The Customer Account option was originally designed to cater for Deposits and Christmas clubs etc so it's not quite what you want. You could, however, put the sale through as an 'order' and then recall the order when the customer comes in to pay for it.
    ********************
    Tracey
    SellerDeck

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