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How do you delete a product?

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    How do you delete a product?

    If we 'delete' a product in the products screen, the details are still 'live' in the data sheets but we were told that we shouldn't delete anything from the data sheets.

    This causes a problem if we need to re-instate a product, as when we try to add it in the products screen, we get a barcode/product code already in use.



    Actinic EPOS Network 3.10

    #2
    How do you delete a product?

    Hello Jo,

    If a product is deleted from within the Products screen then it ought to delete from the data sheets as well. If a product is deleted from the View screen then this causes a problem as the product will still be stored within the data sheets and cause a confliction if you try to add it again.

    Actinic EPOS latest version 3.12 has removed the function to delete products from areas which cause this issue so I recommend you upgrade to the latest version. Download here

    Thanks,

    Andy.

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      #3
      We still have older ghost products from versions before the 3.12 we still rum but can't get into the tables with access to delete the barcodes.

      How should I be trying to do this please.

      Pete

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