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Till short on z-Read. How to fix this error...

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    Till short on z-Read. How to fix this error...

    Yesterday my till kept crashing and im short -£54.00

    I have found the following two transations and if you look at the oayment details they look really fishy.

    The totals of the cash tenderd is equal to what my tills are showing short.

    Any ideas how to fix this error so i can ballance the tills


    Stateside Candy Co *** Copy *** Invoice
    16/17 White Lion Walk
    Guildford
    Surrey Date: Invoice No:
    GU1 3DN
    01252 342999 21/10/2011 200004351
    Vat No.GB936393396 Web Ref:
    To Ship To
    Thank you for shopping with us today
    PO Number Payment Terms:
    Line Code Description Qnty Retail Tax Amount
    1 793392 Wonka Wild Cherry & Watermelon 46.7g 1 1.09 0.18 0.91
    1 793392 Wonka Wild Cherry & Watermelon 46.7g 1 1.09 0.18 0.91
    Deliver
    SubTotal: 1.82
    Tax: 0.36
    Total: 2.18
    Payment Details...
    21/10/2011 Cash 1.10
    21/10/2011 Cash 1.20
    21/10/2011 Cash 1.20
    21/10/2011 Cash 1.10
    21/10/2011 Cash 1.20
    21/10/2011 Cash 1.20
    21/10/2011 Cash 1.10
    21/10/2011 Cash 1.20
    21/10/2011 Cash 1.20
    Shop online 24/7 at
    www.americansweets.co.uk


    ------------------------------------------------------------------

    Stateside Candy Co *** Copy *** Invoice
    16/17 White Lion Walk
    Guildford
    Surrey Date: Invoice No:
    GU1 3DN
    01252 342999 21/10/2011 200004386
    Vat No.GB936393396 Web Ref:
    To Ship To
    Thank you for shopping with us today
    PO Number Payment Terms:
    Line Code Description Qnty Retail Tax Amount
    1 07825600 A&W Root Beer Diet 355ml 1 1.20 0.20 1.00
    1 07825600 A&W Root Beer Diet 355ml 1 1.20 0.20 1.00
    1 073563013312 Halloween Treats Candy Corn Wand 45g 1 2.49 0.42 2.08
    1 073563013312 Halloween Treats Candy Corn Wand 45g 1 2.49 0.42 2.08
    2 07825600 A&W Root Beer Diet 355ml 1 1.20 0.20 1.00
    2 016000189102 Fruit Roll-Ups Variety Pack 1 3.49 0.58 2.91
    2 07825600 A&W Root Beer Diet 355ml 1 1.20 0.20 1.00
    2 016000189102 Fruit Roll-Ups Variety Pack 1 3.49 0.58 2.91
    3 010700024404 Whoppers 141g Box 1 2.25 0.38 1.88
    3 016000189102 Fruit Roll-Ups Variety Pack 1 3.49 0.58 2.91
    3 010700024404 Whoppers 141g Box 1 2.25 0.38 1.88
    3 016000189102 Fruit Roll-Ups Variety Pack 1 3.49 0.58 2.91
    4 070970448553 Mike & Ike Red Rageous 170g 1 1.99 0.33 1.66
    4 070970448553 Mike & Ike Red Rageous 170g 1 1.99 0.33 1.66
    5 034000470228 Reese's Peanut Butter Cups Minis KS 70g 1 1.45 0.24 1.21
    5 034000470228 Reese's Peanut Butter Cups Minis KS 70g 1 1.45 0.24 1.21
    6 226680 Wrigley's Big Red 15sticks 1 1.40 0.23 1.17
    6 226680 Wrigley's Big Red 15sticks 1 1.40 0.23 1.17
    7 010700022851 Whoppers Strawberry Milkshake 113g Box 1 2.25 0.38 1.88
    7 010700022851 Whoppers Strawberry Milkshake 113g Box 1 2.25 0.38 1.88
    Shop online 24/7 at
    www.americansweets.co.uk

    Deliver
    SubTotal: 35.35
    Tax: 7.07
    Total: 42.42
    Payment Details...
    21/10/2011 Cash 12.00
    21/10/2011 Cash 10.00
    21/10/2011 Cash 12.00
    21/10/2011 Cash 10.00
    Shop online 24/7 at
    www.americansweets.co.uk

    Shop online 24/7 at
    www.americansweets.co.uk

    #2
    Hi Ben

    Best to contact Actinic support via phone (if you have a cover contract with us) or email so someone can take a look at your issue.

    Regards
    Krithika Chandrasekar
    SellerDeck

    sigpic

    E-commerce software by SellerDeck

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