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    Cost price changing by itself

    Hi

    I just upgraded a customer from v2.42 to v3.12 - recognising that there were additional fields in the new database scheme I did a clean install and 'hand imported' the data table by table into the new schema.

    He has noticed that if he looks up a product then goes to History - then back to product the cost price of the product amends itself - there does not appear to be any rational for where the new cost price comes from, and the error is not 100% consistent, once the price has been corrected it seems to 'stick' ok, but my customer has several thousand product lines and I need to resolve this issue for him (without having to manually edit the cost price on all lines) - can anyone assist?

    Many thanks in advance.

    Tony

    #2
    Hello Tony

    I suggest contacting Actinic support via phone (if you have a cover contract with us) or email so someone can take a look at your issue.
    Krithika Chandrasekar
    SellerDeck

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    E-commerce software by SellerDeck

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