Hi
I was wondering how to refund a sale paid with mix of tenders.
I have a purchase that was paid part cash and part voucher. I want to get them both to zero so the days reports are correct.
When I try to refund I can select the tender type and enter the amounts for cash and voucher equal to the original payment, but the total goes to a double negative value and I dont get the complete button. I dont know what EPOS wants next. Also if it did complete would it make the days reports go negative by too much.
Also wondering what others do with credit notes. How do you handle the daily reporting?
Thanks
D
I was wondering how to refund a sale paid with mix of tenders.
I have a purchase that was paid part cash and part voucher. I want to get them both to zero so the days reports are correct.
When I try to refund I can select the tender type and enter the amounts for cash and voucher equal to the original payment, but the total goes to a double negative value and I dont get the complete button. I dont know what EPOS wants next. Also if it did complete would it make the days reports go negative by too much.
Also wondering what others do with credit notes. How do you handle the daily reporting?
Thanks
D