We are getting an invalid signature issue in sellerdeck 2013 when downloading orders (site upgraded from actinic 11)
It worked in actinic 11.
We have done everything advised on the forum...
Bottom line: Customers can still order, the digests are not conflicting, but we are still not able to download payments. It is driving me mad.
Any fresh ideas?
It worked in actinic 11.
We have done everything advised on the forum...
- Contacted sellerdeck support who advised us to change the secret key and then refresh
- Changed secret key with paypoint/secpay (automated online process)
- Changed key in business settings (new key is entered correctly - casing is correct and there are no hidden characters)
- Changed the key in the OCC file
- Purge and Refresh of site
- Checked with paypoint over phone and they can see the key is correct and talking with sellerdeck correctly.
- Forced upgrade by increasing number in occupgrade.ini file
Bottom line: Customers can still order, the digests are not conflicting, but we are still not able to download payments. It is driving me mad.
Any fresh ideas?