Products disappearing from cart - HELP

[ton]

Last order was last night, this morning I did some changed and uploaded these, then later I updated to the latest Sellerdeck version and uploaded the site, thought things were a little quite but I put it down to such good weather outside but just realised when you add a product to the card and then click on the cart the product disappears. Don't know when this started.

Ive just done a full website refresh, anyone any quick ideas?

Tara

www. the favour shop.ie

[Krithika]

Hi Tara

That sounds worrying. Could you send me your pre-upgrade site snapshot (if within 10 MB) or a link to download the same to krithika [at] sellerdeck dot co dot uk please?

Regards

[Mike Hughes]

Wow. I've never seen that before.

it's very odd as the cart summary shows the product is in the cart so it's made it to the cookie, it just completely disappears when you view the cart, add another product or try to checkout.

I thought it might be the cookie and www. problem but that all looks OK.

It looks as if it could be the sessions files being over-written. Very odd.

Mike

[ton]

I could cry (sorry to be such a girl) I discovered the problem just as an large wedding promoter we subscribe to promoted us on their homepage (literally within 5 minutes of me realising the issue!)

Anyway I tried to upload an older version of the store that didn't work (same problem) so ive reverted back to v .1 ITS WORKING :-)

Tara

[Krithika]

Hello

A fix has been posted here which helps resolve the problem in this build. Apologies for the inconvenience caused.

Regards