New order Tab kills Sellerdeck

[davidfarndon]

Any ideas?

SellerDeck 2013 Business, 12.0.2.0.0.0.NGVA

This has been working fine as far as i can see, but there appears to be a glich now.

I can download and process orders fine, but I am finding if I click the New Order tab, Sellerdeck crashes.

I can create new orders if a customer has ordered previously (right click on order, New Order .. etc.,) but the New Order Tab is killing SellerDeck (all the other tabs work fine without crashing) and it doesn't matter which tab is open prior to clicking the new Order Tab, it still falls over.

help?

[guccij]

I've had this issue since v10 - never managed to resolve it. Sometimes it works, sometimes it doesn't. I'd say that 12 is more stable though, as the New Order tab causes crashes less frequently.

[Krithika]

Hi David

Suggest support takes a look at your site at the earliest, if not contacted already.

Regards

[davidfarndon]

thanks, it WAS working just dandy, only recently started messing up .. I'll contact support.

D

[Magic Parts]

Hi did you get a cure for this? We have same problem, but only on one PC.