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Customer address error - corrupt index file

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    Customer address error - corrupt index file

    One set of buyers (test account) get the message "The specified customer address could not be found in the index file. Most likely the customer address index file is corrupt."

    The other set of buyers (real customer) are working fine. As do the test buyers from a previous snapshot.

    Sellerdeck 12.0.5 OFLD

    Things I have tried:
    1 Exporting Customers from the working database and importing to the "corrupt" database
    2 Deleting the oldaddress.fil from the server and uploading
    3 Refreshing the database
    4 Compacting the database
    5 Editing the two addresses for that customer
    None of these have worked.
    6 Adding a new test customer and addresses and buyers - they too then get the error message
    Have also tried:
    7 Deleting cookies and closing browsers
    still get the error
    Last edited by MikeBooker; 03-Nov-2014, 05:44 PM. Reason: hit send before finishing the thread!
    Mike Booker
    M B Web Services
    mbws@mbwebs.co.uk
    +44 1932 340318
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