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Cant remove Payment option from website

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    Cant remove Payment option from website

    Hi folks,
    I am trying to remove Worldpay as a payment option and just go with PayPal
    In 'Payment methods' I have unchecked the 'website' box but it still shows on the website??

    When I go to delete Worldpay in 'Payment Methods' I get a message saying:
    'This payment method is used by default by one or more customers account and cannot be removed'

    Has anyone come across this before??

    Cheers

    Steven

    #2
    This is because, as it says, you have an account configured to use this payment method as default. You will have to find that (or those) account and change the default payment method first before you can delete it.

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      #3
      Thanks Duncan,

      Really all I want to do is hide the 'Worldpay' payment option on the website and trial 'PayPal' for a while.
      At the moment both are showing on the website even though the 'PayPal' option is the only one ticked to appear on the website. Why is this happening?

      Also, you mention changing the default payment method.
      Is there an easy way to do this or do I have to update 1000's of customers records?

      Thanks

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