new shared server

[bagcraft]

I am moving to a new shared hosting server and am having issues.
what is the best way to move to a new server.
can anyone give me simple steps ?

[chris ashdown]

I think you will have to give a lot more information for people to be able to help starting with the names of the server companies etc

[bagcraft]

123 reg
whatelse do i need to give ?

[Mike Hughes]

If it's network settings you're having trouble with then this thread might help

http://community.sellerdeck.com/showthread.php?t=55836

[bagcraft]

are you

thanks very much for our reply

did you get it to work ? are still using 123

[Mike Hughes]

Not me. I don't use 123 Reg for web hosting.

If you've tried but can't get it to work then you'll need to post your network settings and the error messages you get when you run the network settings test if you want further help.

You can export the network settings and then copy and paste them into the forum. Just make sure you delete the username and password settings as you don't want them published on a public forum.

I should say that others have had problems with 123 reg and a search will bring up those threads so you can see if any have come across your problem before. It's rare that there's a new problem with the common web hosting companies.

[bagcraft]

current settings

what do i need o change to get upload my website to 123 ? as it stands from the details below, something is not working ? thank you


HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http:\\www.bagcraft.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP false
FTPBUFFERSIZE 4
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD true
CATALOGURL http://www.bagcraft.co.uk/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.bagcraft.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../acatalog/
FTPHOST ftp2.myserverworld.net

[NormanRouxel]

and the error messages you get when you run the network settings test if you want further help.

What are they?

[Mike Hughes]

This has the // the wrong way around.

WEBSITEURL http:\\www.bagcraft.co.uk

Might cause a problem.

Also as Norman says, details of what the error messages are will give us a clue as to what we should be looking at.

[Mike Hughes]

The site seems to be working fine but this must be on the old server.

There are a couple of things you need to be aware of:

1) You can't get the network settings to work on a new server until you point the dns servers at it.

2) Your error.err file on the current server is massive. You need to delete that as it will probably be hurting the performance of the site.

Mike

[bagcraft]

error message

on uploading my website to the new server for the first time i receive this error message from sellerdeck

Unable to move to the cgi-bin directory "/public_html/cgi-bin/" on the FTP server.
The specified directory does not exist or you do not have access to the directory.

[Mike Hughes]

Can you run a network test (click the 'test' button') and let us know what happens.

Also /public_html/cgi-bin/ isn't anywhere in your network settings. Did you change them?