Announcement

**peblaco** · 10-Jun-2015, 02:37 PM

The software auto-upgrader would ask if you wanted to view a log file which contains a list of failed changes which need to be manually corrected. If you don't know what to change you may need to get help from your designer. There are several problems on your site:

1) Pagination missing
The Javascript is looking for new divs with id's "filter_pagination_links_top" and "filter_pagination_links_bottom". Your layout is using the old v2013 div id "filter_pagination_links". You see the pagination momentarily from Perl before the Javascript switches on and controls the div, but it cannot find the top and bottom divs so it disappears.

2) Mobile menu does not work
On smaller screens or mobiles the menu does not work. There is a Javascript error "SwapDesktopMobileFilters is not defined". Your v2013 site had a customised Javascript actinicsearch.js file with a custom function and the upgrade replaced old scripts with new scripts. The customisations need reinstating. The code on the v2013 site looks like SellerDeck did the work. There might be other customisations made. You should contact them to get help to check the site and reinstate their work.

3) Mega Menu drop downs too wide
You may also want to look at the Mega menu drop downs which are too wide for some smaller screens and mobile devices and they go off the edge of the screen.

**demalpas** · 10-Jun-2015, 03:46 PM

Dear Louise,

Thank you so much for your detailed and comprehensive reply. I started to go through the log file of things that had not worked during the upgrade but quickly gave up when faced with over 6000 lines of problems - with no indication whatever of what was not serious, what was serious or dead show stopper!!

Certainly the instructions (such as they were!) for upgrading to SD2014 gave no indication of the potential problems that could arise.

I think in view of the complexity, in the first instance we are going to ask SellerDeck to take a look as we do have a support contract with them until the end of July. I don't have a huge amount of faith in them - our upgrade from Actinic Business 9 to SD2013 was a total nightmare.

We may well be back to you. Thank you again for the trouble you have taken to analyse and present the problem.

Kind regards,

Michael de Malpas-Finlay

**graphicz** · 31-Jul-2015, 08:43 AM

I had the same issue as I used Skeleton to make a v12 responsive design and clients are now upgrading these.

This image shows what you have to do. Just add the new ids to the existing layout.

Very many thanks to Louise who once again has come up trumps!

At the top of your existing Filter search results layout:
Change:

Code:

<div id="filter_pagination_links">

For

Code:

<div id="filter_pagination_links_top">

At the bottom of your existing Filter search results layout:
Add

Code:

		<div id="filter_pagination_links_bottom">
	<actinic:variable name="SearchResultContinue" />
	</div>

Before

Code:

	
</div>
</Actinic:TAB_SEARCH_RESULTS>

This, of course, without warranty express or implied but did work for me.

Thank you.

**demalpas** · 31-Jul-2015, 07:10 PM

Upgrade to SellerDeck 2014

Thanks so much for sending that info. In fact, SellerDeck "eventually" got pagination and filtering in SellerDeck 2014 to work on our site. However in that process, they totally screwed our filtered product layouts and have failed to remedy that for the past 7 weeks - despite umpteen emails to and fro and bucket loads of pathetic excuses.

So ... we are still operating with SellerDeck 2013 - the upgrade of which from Actinic Business 9, was performed by SellerDeck for around �3000 and was a total nightmare!

However I am immensely grateful to the many kind contributers on Community Knowledge such as yourself who have helped us where SellerDeck have failed.

Announcement

Pagination Missing after upgrade to SellerDeck 2014 Version 2014.0.2 PFXA

Pagination Missing after upgrade to SellerDeck 2014 Version 2014.0.2 PFXA

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