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    Downloading orders constant issue

    Why is it that I have to upload my entire website before I can download any recent orders?

    I have SD set for automatic download of orders within Business Settings/Synchronisation for orders and customer accounts for order tracking

    I do have several websites though and simply import the relevant FTP file for each website as/when I make a change to a product etc

    But, I don't have SD running 24/7. So, in the afternoon when I turn SD on, I go to Operations/Retrieve Orders and yet again, it tells me to upload the entire website again

    Am I missing something here because it does not want to play ball and do it automatically as it should

    confused.com as usual

    Thanks

    #2
    In the event that this might help someone, it appears to down to the FTP speed settings - again, this is weird and don't make sense at all

    My FTP speed setting is 1460, I have no idea if this is slow, average or fast but it does make uploading the website faster than using the default speed setting, however, with it set to 1460, then orders, customer accounts and order tracking don't seem to auto update. It wants me to upload the entire website before it will download orders

    The only way I can get SD to auto download orders and so on is by setting the FTP speed to a poultry 4 and then it works fine

    Is there a happy medium speed setting for auto downloads and uploading of the website?

    Thanks

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