Announcement

Collapse
No announcement yet.

TrustPilot Automatic feedback Service

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    TrustPilot Automatic feedback Service

    Trustpilot will automatically send an email to your customer asking for a review 7 or 10 days or whatever after the order is made. To do this automatically Trustpilot says;

    Configure your webshop or email system to BCC Trustpilot in order confirmation emails. BCC’ing Trustpilot in customer emails will trigger our AFS tool to send automatic review invitations to the same customers.
    Important! Never place your AFS email address in the "cc:" or the "To:" fields when you email your customers. It's confidential and should not be seen by your customers.
    (Apart from the slight dodginess in the fact that you are passing on customer email addresses to Trustpilot) How would this be done.

    Could you simple ask Sellerdeck to send a copy of the receipt emails to truspilot in Business settings?
    Would that be a BCC or a separate email? Anyone know?
    Arka Tribal Jewellery

    #2
    >>Could you simple ask Sellerdeck to send a copy of the receipt emails to truspilot in Business settings?

    OK that doesnt work as its a seperate email.

    Is there a way to include a BCC in the receipt email?

    I've looked at the 'order shipped' emails etc and there is a CC box but no BCC box
    Arka Tribal Jewellery

    Comment


      #3
      Search is your friend.

      http://community.sellerdeck.com/showthread.php?t=49431
      -----------------------------------------

      First Tackle - Fly Fishing and Game Angling

      -----------------------------------------

      Comment


        #4
        Thanks for linking to that thread Mike.
        Arka Tribal Jewellery

        Comment

        Working...
        X