Shopping Cart Empties Too Soon

[KarenBM]

It has become apparent that the shopping cart empties too soon. After about 30 minutes the content dissapears and the customer has to start over. Our custoemers often take several hours to put an order together so I need this changed. How do I do that? Many thanks

[chris ashdown]

Anyone who has a big order to put on we ask them to email us and we put it on for them, but never heard of it timing out and never come across it myself

[fergusw]

You can set the shopping cart cookie expiry period in the "Web | Expiry period" menu option

[KarenBM]

Thank you, that's the one I was looking for.

We sell a lot of smaller items and at times a customer may purchase over 100 items. Very frustrating for them after adding for three hours to see it all dissapear.