Shopping Cart Issue

[Lordlister]

Have had a couple of people starting to build an order online, got interrupted, came back and the basket was empty. Not sure if this was the next day or a couple of hours later. Does the basket on Sellerdeck not retain part orders as long as Actinic did?

Is there any way of increasing the time the orders are retained before they are placed?
Is there any way of retrieving the part order, so they do not have to start over again?

Thanks

[guccij]

If you type "Expiry" into the Search tab in Help within the software there's a comprehensive explanation.