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Automated Order Acknowledgement Receipt - Layout Changes

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    Automated Order Acknowledgement Receipt - Layout Changes

    Is there a way that the automated order acknowledgement receipt layout can be changed:

    1. so that 'ship to:' address appears on the left side and 'deliver to:' address appears on the right side of the page to reduce number of rows used?

    2. to include T&Cs Delivery Schedule to appear before Returns Policy (Returns and Cancellations) text?

    #2
    Hi Martin

    If you're using HTML email format, that should be doable by editing the layout 'Customer HTML Email Inner Layout'

    To get you started, try changing the following code:
    Code:
    <p>Ship To:
    <actinic:variable name="ShipSalutationOnlineXML"/><actinic:variable name="ShipNameOnlineXML"/><actinic:variable name="ShipNameSepOnlineXML"/><actinic:variable name="ShipTitleOnlineXML"/><actinic:variable name="ShipTitleSepOnlineXML"/><actinic:variable name="ShipCompanyOnlineXML"/><actinic:variable name="ShipCompanySepOnlineXML"/><actinic:variable name="ShipAddress1OnlineXML"/><actinic:variable name="ShipAddress1SepOnlineXML"/><actinic:variable name="ShipAddress2OnlineXML"/><actinic:variable name="ShipAddress2SepOnlineXML"/><actinic:variable name="ShipAddress3OnlineXML"/><actinic:variable name="ShipAddress3SepOnlineXML"/><actinic:variable name="ShipAddress4OnlineXML"/><actinic:variable name="ShipAddress4SepOnlineXML"/><actinic:variable name="ShipPostCodeOnlineXML"/><actinic:variable name="ShipPostCodeSepOnlineXML"/><actinic:variable name="ShipCountryOnlineXML"/><actinic:variable name="ShipCountrySepOnlineXML"/><actinic:variable name="ShipPhoneOnlineXML"/><actinic:variable name="ShipPhoneSepOnlineXML"/><actinic:variable name="ShipFaxOnlineXML"/><actinic:variable name="ShipFaxSepOnlineXML"/><actinic:variable name="ShipEmailOnlineXML"/><actinic:variable name="ShipEmailSepOnlineXML"/><actinic:variable name="ShipUserDefinedOnlineXML"/><actinic:variable name="ShipUserDefinedSepOnlineXML"/>
    <actinic:variable name="BillLabelOnlineXML"/>
    <actinic:variable name="BillSalutationOnlineXML"/><actinic:variable name="BillNameOnlineXML"/><actinic:variable name="BillNameSepOnlineXML"/><actinic:variable name="BillTitleOnlineXML"/><actinic:variable name="BillTitleSepOnlineXML"/><actinic:variable name="BillCompanyOnlineXML"/><actinic:variable name="BillCompanySepOnlineXML"/><actinic:variable name="BillAddress1OnlineXML"/><actinic:variable name="BillAddress1SepOnlineXML"/><actinic:variable name="BillAddress2OnlineXML"/><actinic:variable name="BillAddress2SepOnlineXML"/><actinic:variable name="BillAddress3OnlineXML"/><actinic:variable name="BillAddress3SepOnlineXML"/><actinic:variable name="BillAddress4OnlineXML"/><actinic:variable name="BillAddress4SepOnlineXML"/><actinic:variable name="BillPostCodeOnlineXML"/><actinic:variable name="BillPostCodeSepOnlineXML"/><actinic:variable name="BillCountryOnlineXML"/><actinic:variable name="BillCountrySepOnlineXML"/><actinic:variable name="BillPhoneOnlineXML"/><actinic:variable name="BillPhoneSepOnlineXML"/><actinic:variable name="BillFaxOnlineXML"/><actinic:variable name="BillFaxSepOnlineXML"/><actinic:variable name="BillEmailOnlineXML"/><actinic:variable name="BillEmailSepOnlineXML"/><actinic:variable name="BillUserDefinedOnlineXML"/><actinic:variable name="BillUserDefinedSepOnlineXML"/>
    <actinic:variable name="CartOnlineXML"/>
    <p>
    To:
    Code:
    <p style="width: 48%; float: left">
        Ship To: <actinic:variable name="ShipSalutationOnlineXML"/><actinic:variable name="ShipNameOnlineXML"/><actinic:variable name="ShipNameSepOnlineXML"/><actinic:variable name="ShipTitleOnlineXML"/><actinic:variable name="ShipTitleSepOnlineXML"/><actinic:variable name="ShipCompanyOnlineXML"/><actinic:variable name="ShipCompanySepOnlineXML"/><actinic:variable name="ShipAddress1OnlineXML"/><actinic:variable name="ShipAddress1SepOnlineXML"/><actinic:variable name="ShipAddress2OnlineXML"/><actinic:variable name="ShipAddress2SepOnlineXML"/><actinic:variable name="ShipAddress3OnlineXML"/><actinic:variable name="ShipAddress3SepOnlineXML"/><actinic:variable name="ShipAddress4OnlineXML"/><actinic:variable name="ShipAddress4SepOnlineXML"/><actinic:variable name="ShipPostCodeOnlineXML"/><actinic:variable name="ShipPostCodeSepOnlineXML"/><actinic:variable name="ShipCountryOnlineXML"/><actinic:variable name="ShipCountrySepOnlineXML"/><actinic:variable name="ShipPhoneOnlineXML"/><actinic:variable name="ShipPhoneSepOnlineXML"/><actinic:variable name="ShipFaxOnlineXML"/><actinic:variable name="ShipFaxSepOnlineXML"/><actinic:variable name="ShipEmailOnlineXML"/><actinic:variable name="ShipEmailSepOnlineXML"/><actinic:variable name="ShipUserDefinedOnlineXML"/><actinic:variable name="ShipUserDefinedSepOnlineXML"/>
    </p>
    <p style="width: 48%; float: right">
        <actinic:variable name="BillLabelOnlineXML"/> <actinic:variable name="BillSalutationOnlineXML"/><actinic:variable name="BillNameOnlineXML"/><actinic:variable name="BillNameSepOnlineXML"/><actinic:variable name="BillTitleOnlineXML"/><actinic:variable name="BillTitleSepOnlineXML"/><actinic:variable name="BillCompanyOnlineXML"/><actinic:variable name="BillCompanySepOnlineXML"/><actinic:variable name="BillAddress1OnlineXML"/><actinic:variable name="BillAddress1SepOnlineXML"/><actinic:variable name="BillAddress2OnlineXML"/><actinic:variable name="BillAddress2SepOnlineXML"/><actinic:variable name="BillAddress3OnlineXML"/><actinic:variable name="BillAddress3SepOnlineXML"/><actinic:variable name="BillAddress4OnlineXML"/><actinic:variable name="BillAddress4SepOnlineXML"/><actinic:variable name="BillPostCodeOnlineXML"/><actinic:variable name="BillPostCodeSepOnlineXML"/><actinic:variable name="BillCountryOnlineXML"/><actinic:variable name="BillCountrySepOnlineXML"/><actinic:variable name="BillPhoneOnlineXML"/><actinic:variable name="BillPhoneSepOnlineXML"/><actinic:variable name="BillFaxOnlineXML"/><actinic:variable name="BillFaxSepOnlineXML"/><actinic:variable name="BillEmailOnlineXML"/><actinic:variable name="BillEmailSepOnlineXML"/><actinic:variable name="BillUserDefinedOnlineXML"/><actinic:variable name="BillUserDefinedSepOnlineXML"/>
    <actinic:variable name="CartOnlineXML"/>
    </p>
    That seems to work OK in Gmail, and probably other similar clients. Outlook unfortunately reformats emails in its own way, and throws the addresses back into one column. Maybe an MS Office guru could suggest a method that would work for Outlook as well.
    Bruce Townsend
    Ecommerce Product Manager
    Sellerdeck Ecommerce Solutions

    Comment


      #3
      Originally posted by brucet View Post
      Hi Martin

      If you're using HTML email format, that should be doable by editing the layout 'Customer HTML Email Inner Layout'

      That seems to work OK in Gmail, and probably other similar clients. Outlook unfortunately reformats emails in its own way, and throws the addresses back into one column. Maybe an MS Office guru could suggest a method that would work for Outlook as well.
      Thank you, Bruce

      I have implemented the code changes as suggested.

      I have also added code:
      Code:
      <p style="font-size: <actinic:variable name="SmallFontSize" />"><strong>Delivery Schedule</strong><br><actinic:variable name="DeliverySchedule" />
      <p>
      before code line:
      Code:
      <p style="font-size: <actinic:variable name="SmallFontSize" />"><strong>Returns and Cancellations</strong><br><actinic:variable name="ReturnsPolicy" />
      This is to ensure that customers are aware of our Delivery T&Cs on the receipt when an order is placed.

      Martin
      Mantra Audio

      Comment

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