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    Extended info page errors from search

    I have noticed if search is used to find a product then extended info link is used it will not show the full content of the extended info page - works fine if the product page is found without the search function.
    https://www.harrisontelescopes.co.uk/

    Ed Harrison - Menmuir Scotland

    #2
    Can you provide an example, please? I tried searching for a couple of products on your site (Celestron NexStar Evolution 6 Telescope & Bresser Taurus 90/900 NG Telescope) but in both cases the extended info page seemed to open just fine.
    Bruce Townsend
    Ecommerce Product Manager
    Sellerdeck Ecommerce Solutions

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      #3
      When I search any product (example ref 11069) then click the product image the extended info page appears as normal but no image shows in it, I am using firefox if that helps?
      https://www.harrisontelescopes.co.uk/

      Ed Harrison - Menmuir Scotland

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        #4
        Strange, this works OK for me
        - search for '11069'
        - click product image in search results - opens the product page
        - click product image in product page - opens extended info page in new tab with product image visible

        I have FF v43.0.1

        I'm trying to imagine from a technical perspective what could cause the page to behave differently when accessed via search and via the menu, but I haven't been able to think of anything.
        Bruce Townsend
        Ecommerce Product Manager
        Sellerdeck Ecommerce Solutions

        Comment


          #5
          Just tried internet explorer - works fine, using ff47.0 here
          https://www.harrisontelescopes.co.uk/

          Ed Harrison - Menmuir Scotland

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            #6
            Definitely a bug when using Firefox to view extended info pages located via the Search Results.

            Note that this only happens when highlighting the search results is active.

            A quick fix is to disable Search Highlighting. Go to Settings / Search And Filtering Settings / Results and uncheck Highlight Located Text.

            P.S. I'm out in Turkey for the summer with a Celestron NexStar 5SE. Saturn, Mars, Moon, Jupiter all nicely lined up after sunset at the moment and I get a queue of people wanting a look whenever I set it up.
            Norman - www.drillpine.biz
            Edinburgh, U K / Bitez, Turkey

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              #7
              Thanks Norman, the fix worked perfectly - sounds fantastic, although low this year it is great to see the Planets at once like that.
              https://www.harrisontelescopes.co.uk/

              Ed Harrison - Menmuir Scotland

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