Hi im having trouble suddenly with my selldeck 2016.01
error:
SellerDeck failed to open the database DSN=SellerDeckCatalog16.
The database may be corrupt or the version may be newer than expected.
This prevents SellerDeck working.
The error was:
Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt.
Driver's SQLSetConnectAttr failed
Please refer to the troubleshooting section in the MU Installation and User guide for possible solutions.
when i click ok it then says this:
Your system isn't configured correctly and SellerDeck cannot function. This is normally caused by the database components currently installed, and is acknowledged by Microsoft as a problem (see http://msdn.microsoft.com/library/te...redistmdac.htm).
In most cases it can be corrected by installing the latest copy (at least version 2.1.2.4202.3) of "Microsoft Data Access Components" or "MDAC" which can be downloaded from Microsoft. MDAC 2.6 is also supplied on the on Catalog install CD. If need to download it from Microsoft, click on the first link below to open your browser at the relevant page, and then follow the appropriate links.
After installing the new version of MDAC you may have to uninstall and then reinstall SellerDeck to obtain full functionality.
If you require any further assistance please contact your vendor. Contact details are available by clicking on the second link below.
when i click ok then it just shuts the software down.
I have tried to open the ActinicCatalog.mdb file with access but access doesnt like the file and disables it so I cant even try to fix the database but maybe its not that,.
I also tried a repair using Setup_SellerDeck_2016_16.0.1.0_QCHB.exe which is my current version but that had no effect.
Any help much appreciated as I have an order I need to email the tracking number to and my latest snapshot will not have that order and will be lost. so complete uninstall/ reinstall has to be the very last attempt to fix this.
Best wishes
Bhu
error:
SellerDeck failed to open the database DSN=SellerDeckCatalog16.
The database may be corrupt or the version may be newer than expected.
This prevents SellerDeck working.
The error was:
Cannot open database '(unknown)'. It may not be a database that your application recognizes, or the file may be corrupt.
Driver's SQLSetConnectAttr failed
Please refer to the troubleshooting section in the MU Installation and User guide for possible solutions.
when i click ok it then says this:
Your system isn't configured correctly and SellerDeck cannot function. This is normally caused by the database components currently installed, and is acknowledged by Microsoft as a problem (see http://msdn.microsoft.com/library/te...redistmdac.htm).
In most cases it can be corrected by installing the latest copy (at least version 2.1.2.4202.3) of "Microsoft Data Access Components" or "MDAC" which can be downloaded from Microsoft. MDAC 2.6 is also supplied on the on Catalog install CD. If need to download it from Microsoft, click on the first link below to open your browser at the relevant page, and then follow the appropriate links.
After installing the new version of MDAC you may have to uninstall and then reinstall SellerDeck to obtain full functionality.
If you require any further assistance please contact your vendor. Contact details are available by clicking on the second link below.
when i click ok then it just shuts the software down.
I have tried to open the ActinicCatalog.mdb file with access but access doesnt like the file and disables it so I cant even try to fix the database but maybe its not that,.
I also tried a repair using Setup_SellerDeck_2016_16.0.1.0_QCHB.exe which is my current version but that had no effect.
Any help much appreciated as I have an order I need to email the tracking number to and my latest snapshot will not have that order and will be lost. so complete uninstall/ reinstall has to be the very last attempt to fix this.
Best wishes
Bhu
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