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    Google Shipping Value Incorrect

    We've just switched over to using the google-products.xml output from sellerdeck (18.0.5.UJOC) and I'm concerned that the shipping value appears to be calculated by using the shipping amount plus the product VAT rather than the shipping VAT - I couldn't see this in any of the other forum entries but that could be poor search skills.

    Is there an identified fix for this?

    #2
    Hi Paul, can you provide an example? It should return the cheapest available shipping price for the product. There is a known issue in versions older than v18.0.4 where it didn't always do that. But we've not had any other issues reported with the calculation.
    Bruce Townsend
    Ecommerce Product Manager
    Sellerdeck Ecommerce Solutions

    Comment


      #3
      Hi Bruce,

      https://www.gameslore.com/acatalog/P...e.html#SID=603 Item is 11.99 or 9.99 + 2.00 VAT, cheapest shipping is 2.12 comes up as 4.12.

      <item> <g:id>ZMGZM017</g:id> <g:title> <![CDATA[Narabi Card Game]]> </g:title> <g:description> <![CDATA[ZMGZM017 841333107963]]> </g:description> <g:link>https://www.gameslore.com/acatalog/PR&#95;Narabi&#95;Card&#95;Game&#46;html</g:link> <g:image_link>https://www.gameslore.com/acatalog/ZMGZM017500&#46;jpg</g:image_link> <g:condition>New</g:condition> <g:availability>in stock</g:availability> <grice>11.99 GBP</grice> <g:shipping> <g:country>UK</g:country> <g:service>RM Tracked48</g:service> <grice>4.12 GBP</grice> </g:shipping> <g:shipping_weight>0.15 kg</g:shipping_weight> <g:gtin>841333107963</g:gtin> <g:brand>Z&#45;Man Games</g:brand> <g:mpn>ZMGZM017</g:mpn> <!-- The following attributes are required for apparel and accessories, media and software; recommended otherwise --> </item>

      https://www.gameslore.com/acatalog/P...s.html#SID=152. Item is 31.99 or 26.66 + 5.33 VAT, cheapest shipping is 3.33 comes up as 8.66.


      <item> <g:id>ZMG7869</g:id> <g:title> <![CDATA[Carcassonne Board Game&#58; Hunters And Gatherers]]> </g:title> <g:description> <![CDATA[ZMG7869 841333112783]]> </g:description> <g:link>https://www.gameslore.com/acatalog/PR&#45;Carcassonne&#45;Board&#45;Game&#45;Hunters&#45;And&#45;Gatherers&#46;html</g:link> <g:image_link>https://www.gameslore.com/acatalog/ZMG7869500&#46;jpg</g:image_link> <g:condition>New</g:condition> <g:availability>in stock</g:availability> <grice>31.99 GBP</grice> <g:shipping> <g:country>UK</g:country> <g:service>RM Tracked48</g:service> <grice>8.66 GBP</grice> </g:shipping> <g:shipping_weight>1.15 kg</g:shipping_weight> <g:gtin>841333112783</g:gtin> <g:brand>Z&#45;Man Games</g:brand> <g:mpn>ZMG7869</g:mpn> <!-- The following attributes are required for apparel and accessories, media and software; recommended otherwise --> </item>

      Hope that helps.

      Rgds, Paul.

      PS: cut and paste loves swapping to - tried overwriting it but back it went.


      Comment


        #4
        Resolved this by creating a new variable, mapping the cheapest shipping option into it, loading it and substituting the correct value in the google feed design template.

        Comment


          #5
          Thanks for the information, I've raised a ticket, SD-8656. I haven't been able to reproduce it here, so it's probably specific to a particular shipping setup. Will keep looking. I'm glad you've found a fix in the meantime.
          Bruce Townsend
          Ecommerce Product Manager
          Sellerdeck Ecommerce Solutions

          Comment

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