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    No offline payments after upgrade

    We have just this morning upgraded to 18.1.2

    Now when we edit a returned order for a change we get an error message to select payment.

    When we click the drop down box for payments it is empty.

    Any ideas?
    Attached Files
    Regards

    Jason

    #2
    Hi Jason. Which payment method are you trying to use? Is it enabled for Desktop? - see the attached
    Attached Files
    Bruce Townsend
    Ecommerce Product Manager
    Sellerdeck Ecommerce Solutions

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      #3
      Hi Bruce,

      Yes all ticked.

      I upgraded 4 websites and only had the issue with one.

      I have managed to fix today by adding Sellerdeck paynments CNP as an option for desktop, renaming it adjustment so that we can now make adjustments to customer exchanges.
      Regards

      Jason

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