Hi everyone
I have done a fair bit of digging on this and have found fragments of answers scattered around the forum, but most of them seem fairly old now. In short, I am wondering if there is a more up to date implementation guide on how to set up Collect in Store for the customer as a delivery option, making sure the whole customer journey is considered?
I know how to set up the new shipping class 'Collect in Store' and mark it as free shipping, but i have a few questions that I am unsure on.
Q1 - is it possible/advisable to hide the Shipping address details in the checkout process? (That said, inputting the address details comes before choosing delivery method, so probably best to leave as is?)
I can use the knowledge base article to add the chosen shipping class to an email https://community.sellerdeck.com/for...ail#post289636
Q2 - in the order confirmation email or order shipped email, is it possible to automatically change the content of the email when someone chooses to Collect in Store?
Currently, the default email for order shipped looks something like this:
When an order is Collect in Store, what i would like to do is make sure the wording is changed to something like "Your order is now available for collection store..." and some T&C's/instructions on what the customer has to do next.
Is that possible? And if so, how would I go about achieving it?
Any pointers gratefully received! Thanks, Adam
I have done a fair bit of digging on this and have found fragments of answers scattered around the forum, but most of them seem fairly old now. In short, I am wondering if there is a more up to date implementation guide on how to set up Collect in Store for the customer as a delivery option, making sure the whole customer journey is considered?
I know how to set up the new shipping class 'Collect in Store' and mark it as free shipping, but i have a few questions that I am unsure on.
Q1 - is it possible/advisable to hide the Shipping address details in the checkout process? (That said, inputting the address details comes before choosing delivery method, so probably best to leave as is?)
I can use the knowledge base article to add the chosen shipping class to an email https://community.sellerdeck.com/for...ail#post289636
Q2 - in the order confirmation email or order shipped email, is it possible to automatically change the content of the email when someone chooses to Collect in Store?
Currently, the default email for order shipped looks something like this:
When an order is Collect in Store, what i would like to do is make sure the wording is changed to something like "Your order is now available for collection store..." and some T&C's/instructions on what the customer has to do next.
Is that possible? And if so, how would I go about achieving it?
Any pointers gratefully received! Thanks, Adam
Comment