V10 Upgrade Path

[Buzby]

I have just received my free upgrade key for V10.

I am currently running V9 Business Plus and have been running the multi-site version since V6. I am aware that there have been a few name changes of the product over the years, I believe I started on V6 Developer.

Any way my point being, has there been a name change in V10, the reason is that I have been given a key for a Designer version and not Business Plus.

Many thanks.

[Buzby]

Ok I think I have just answered this myself.

No retrieve orders button and order section says not for commercial use.

I now believe I have been sent the wrong Key.

[Jan]

You should ask for business plus licenses again - there is also business plus user but if you moved from developer (like me) then I believe that you should be given all business plus licenses.

Regards,

[Buzby]

I do remember having this problem when they split Developer into 2 products, they did then supply me with 2 license keys.

If anyone from Actinic would like to take this up my cover number is 9578.

I have also e-mailed Actinic as well.

Many thanks.

[Benjamin Dyer]

Ok I think I have just answered this myself.

No retrieve orders button and order section says not for commercial use.

I now believe I have been sent the wrong Key.

Give us a call and we will sort it out. Apologies for the inconvenience.