V 10.0.1 - Invoice Number on Invoice

[Clueless]

Hi,

This has been with Tech support for a couple of days, but is causing us some grief.

On Vn 10 (after going live) we noticed that on the printed invoices we were getting two Invoice numbers, one of which is in fact the order number (CNI100-04) in the top RH - Example1 below.

Has anyone got any suggestions please of how to fix?

Getting rather fed up with using SnagIt to change the second instance of "Invoice No" to "Order No". It also does the same if the perl script to reformat the order number is left on the original default (so it is not that)- see Example2.

Example1
Invoice Number: 0000004
Invoice no.: CNI100-04

Example2
Invoice Number: 0000003
Invoice no.: JD25ET-1000-0002

Thanks

Peter

[Duncan Rounding]

Have you changed some design text perhaps? Or are have your reports been modified?
Check in Design |Text, Phase -1 ID 789 and see if it says 'Order no.:' or not.

[Clueless]

Invoice Number

Hi - thanks for the response.

"Prompt for Order Number" shows " Invoice no.: " - I certainly made no changes - I didn't know it existed

I take it that I should set it back to its default?

Many thanks

Peter

[Clueless]

Invoice No

Thanks - that has worked a treat.

Could find no mention in the manual (I expect it is there somewhere)

Cheers

Peter

[Jan]

The order number is the same as in V10 and it the generated order number that is allocated when an order is placed. The invoice number is a sequential number generated when an order is complete (tax point date is generated at the same time). If you do not want this number generated then you can disable the feature in business settings / order processing in the bottom left hand corner. You have to switch off tax point date and then you can switch off invoice numbering.

These fields were introduced in V9.

Regards,