Setting up email with V10 and BT Connect

[Mr Angry]

I'm going round in a circle with this. I cannot get the contact form to return an email. I cannot get Actinic to send any confirmation emails. The problem is it simply won't accept our email address, user name or password.

I've read a few threads about the settings for BT and none work. I contacted BT and they assure me email relay is on. I've contacted Actinic and they said "BT's problem". Well, it isn't! It's my problem and I need a solution.

What's the current frig to get this software and BT working together?

[leehack]

Are you using an on domain email address, the same one defined in business settings and network settings? If not, do so.

[AndyBorrett]

Have you tried simply entering "localhost" with no username or password - this always works for us.

[Duncan Rounding]

Do the rest of the network tests pass without error?

[Mike Hughes]

Same sort of reply as Duncan really. If you want us to help we'll need to see the network settings you're using and the response you get when you run a network test.

Mike