Business + User Login issue
Hi People
I have searched the forum for problem but have not come across it.
Problem:
Just moved our web operations to another branch for more room!
I reconfigured the network settings (on my main pc which run actinic v10) to the new site settings.
I then installed Actinic v10 on another pc so a staff member can help input products on the site.
now I have set up the all the settings as I have done before at my old site (which worked out with no problems).
Staff member clicks on Actinic short-cut, Actinic loads and gives the login window. Staff member enters detail and click ok..... Actinic loading screen disappears and that's it, even if left for 5-10mins nothing happens. I checked in task manager and catalogue.exe is running!!!??
On the main pc which host actinic, I can run Actinic and when I go to User's it says they are logged in.
I have turned off all firewalls on both pc's.
I have installed Actinic on another pc (all pc's are the same spec!) and it gives the same problem!
Could a network problem cause this problem as that seems to be the only thing I have changed!?
yours hopefully
Neil
I have just done a full reinstall onn the main pc hosting Actinic using the default site. Staff member can now login to and edit Actinic's default site.
Job done!
Well I just copied my site folder back into the site folder and the same thing is happening again!
Is there a file in the site1 folder I need to look at?
As I have not changed anything apart from add a new user and deleted one!?
Yours Stressed
Neils
Just noticed, shortly after staff member hits okay to login, you here an error sound and thats it. No Actinic window or error window pops up!?
Neil
I have searched the forum for problem but have not come across it.
Problem:
Just moved our web operations to another branch for more room!
I reconfigured the network settings (on my main pc which run actinic v10) to the new site settings.
I then installed Actinic v10 on another pc so a staff member can help input products on the site.
now I have set up the all the settings as I have done before at my old site (which worked out with no problems).
Staff member clicks on Actinic short-cut, Actinic loads and gives the login window. Staff member enters detail and click ok..... Actinic loading screen disappears and that's it, even if left for 5-10mins nothing happens. I checked in task manager and catalogue.exe is running!!!??
On the main pc which host actinic, I can run Actinic and when I go to User's it says they are logged in.
I have turned off all firewalls on both pc's.
I have installed Actinic on another pc (all pc's are the same spec!) and it gives the same problem!
Could a network problem cause this problem as that seems to be the only thing I have changed!?
yours hopefully
Neil
I have just done a full reinstall onn the main pc hosting Actinic using the default site. Staff member can now login to and edit Actinic's default site.
Job done!
Well I just copied my site folder back into the site folder and the same thing is happening again!
Is there a file in the site1 folder I need to look at?
As I have not changed anything apart from add a new user and deleted one!?
Yours Stressed
Neils
Just noticed, shortly after staff member hits okay to login, you here an error sound and thats it. No Actinic window or error window pops up!?
Neil
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