Left & Right sidebar box problem

[mllco]

Hi,

I have built my website with Actinic V853, and added some flash animations in the left and rights sidebar boxes.

All worked well as you can see ( www.belgianfood.com) .

Yesterday, I have upgraded to V10.002.
All the files of my animations have been added in the correct directories.
When I make 1 "preview page" or 1 " preview Store", all works fine.

But, when I have made a "refresh" of the website with the V10, the animations don't appear anymore !!!

Maybe have you a solution for me?

I have make a new "refresh" with the V853, and all is ok for now, but, I'd like to continue V10, but with any problem :-(

Thank you,

Bruno

[mllco]

I have uploaded in test mode. The address is http://www.belgianfood.com/acatalog/test/index.html .

Thank you,

Bruno

[plantsforshade]

I would remove that link asap or at least break it, you could have problems if google finds it.

Nigel

[mllco]

I'm sorry, but I don't really understand.
I see the animations in the "preview" pages and website. The files are accepted in the "General' site option "Text for Left (and Right") box.

The "General Site Option" is the same in the version V10 and in the version V853.

I have checked the "Design Librairies" ( Layout custom sidebar boxes and variables) in the V10 and V853, and they are the same.

I don't see what I have to do grrrr

Any idea?

Thank you, Bruno

[peblaco]

The software header code now contains a blockif for when the site is in test mode so that it has a robots instruction of "noindex". Probably an idea to remove anyway though.

[plantsforshade]

Thanks Louise, very sensible of Actinic.

We find that when we upgrade we need to re-insert the extra stuff we have added back into the site one folder. Things like lightbox and flash files don't get carried across.

Nigel

[mllco]

I have to tell you that I have upload all the Flash and html files to the root and acatalog directories, with FileZilla ftp.

And it's still the same problem.

[mllco]

Type is "File content

and "Uplaod" is checked.

But I see the the "Initial value" calls an old file .... maybe, it's the reason of the problem. I'll change it..... and keep you informed after a new upload.

[mllco]

I have put the name of each file called in the "Initial Value" and "Top Level Value" ( Design/Library/Variable/ Left (Right)BARTEXT) , and I have refreshed the site, and I have still the same problem

I don't understand why all is working fine in the "page preview" and "preview store", and not online.

Is it a bug in V10?

For example, if I take the "code source" of the box " Discount 20%" in the " preview store" and the "code source" of the box "Discount 20%" in the store online, they are not the same.

Code source " preview store " is:

<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr>
<td bgcolor="#ffcc00" valign="top" width="10%"><img src="../theme_tab2_left.gif"></td>
<td bgcolor="#ffcc00" height="20" width="80%"><span class="boxheading">DISCOUNT 20%</span></td>
<td align="right" bgcolor="#ffcc00" valign="top" width="10%"><img src="../theme_tab2_right.gif"></td>
</tr>
<tr>
<td colspan="3" class="thinborder2" style="padding: 3px;">





<div align="center">

<object classid="clsid27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0" height="203" width="150">
<param name="movie" value="Promo-10092010.swf">
<param name="quality" value="high">
<param name="allowScriptAccess" value="always">
<param name="wmode" value="transparent">
<embed src="Promo-10092010.swf" quality="high" type="application/x-shockwave-flash" wmode="transparent" pluginspage="http://www.macromedia.com/go/getflashplayer" allowscriptaccess="always" height="203" width="150">
</object>

</div>

</td>
</tr>
</tbody></table>

Code source "online" is:

<table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td bgcolor="#ffcc00" valign="top" width="10%"><img src="acatalog/theme_tab2_left.gif"></td><td bgcolor="#ffcc00" height="20" width="80%"><span class="boxheading">DISCOUNT 20%</span></td><td align="right" bgcolor="#ffcc00" valign="top" width="10%"><img src="acatalog/theme_tab2_right.gif"></td></tr><tr><td colspan="3" class="thinborder2" style="padding: 3px;"></td></tr></tbody></table>

[mllco]

The Initial Value and Top Level Value in the Design/Library/Variable/ Left BARTEXT are:
Promo-10092010.html
PosterV150.html
ShippingCosts.html

The Initial Value and Top Level Value in the Design/Library/Variable/ Right BARTEXT are:
Beerweek-10092010.html
WeeklyQuote.txt
MessageBoard.html

The content of each value set for Left BARTEXT in the site options menu are:
Promo-10092010.html
PosterV150.html
ShippingCosts.html

The content of each value set for Right BARTEXT in the site options menu are:
Beerweek-10092010.html
WeeklyQuote.txt
MessageBoard.html

The code in the sidebar ( for the "box " discount 20%) is:
<table cellpadding="0" cellspacing="0" border="0" width="100%">
<tr>
<td valign="top" width="10%" bgcolor="<actinic:variable name="Palette2" />"><img src="theme_tab2_left.gif" /></td>
<td bgcolor="<actinic:variable name="Palette2" />" width="80%" height="20"><span class="boxheading"><actinic:variable name="LEFT TITRE 20 DISCOUNT" /></span></td>
<td valign="top" width="10%" align="right" bgcolor="<actinic:variable name="Palette2" />"><img src="theme_tab2_right.gif" /></td>
</tr>
<tr>
<td colspan="3" class="thinborder2" style="padding: 3px;">
<actinic:variable name="LEFT CONTENU 20 DISCOUNT" />
</td>
</tr>
</table>


All the files referenced are well been placed in the right directory ( not site1, but Shop V8 for me), and in the "previewHtml" directory

All the txt and flash files have been placed in the right directory.

And , there is no error message when I export snapshot

[mllco]

I have passed all my W-E to try to find the solution....... and I'm still in the same situation

Has someone a solution for me?

Thank you ,

Bruno

[mllco]

Hi,

The three options are in 3 different variables.

I'll contact the support to see if they have a solution.

Thank you very very much for your help. It's really fair.

Bruno

[mllco]

Hi,

I just have received a reply from the support, and the solution works, but it is not the final solution.

Here the reply received today:

Hi



I’ve been working on the issue of the flash images not appearing in v10 and the only way I’ve seem to have been able to make them all work is accordingly.



1. Upload the flash images in question to both the Acatalog and the Root folder’s of the server (the same has been done from your current v8 site too).

2. Instead of passing the code that displays the flash through variables you’ll have to hard code it directly( there appears to be a problem in v10 and this needs to be confirmed by development). Given below is how you do that.



· The flash images have been embedded onto the layout “JavaScript Section List in a Box” using the custom variables “LEFT CONTENU 20 DISCOUNT”, LEFT CONTENU SHIPPING CEE etc you will have remove these and instead input the code for the false directly in its place.



Hope this helps, please make sure you have a backup for your site before you make any changes.