Checkout Page 0 Javascript Error

[AnthonyGiblin]

Hi,

Does anybody have any ideas how to resolve Object expected errors on the shopping cart checkout page 0. The error details are shown below.

I know it is to do with the section

<actinic:variable name="CheckoutArea" value="Both Addresses Address Fields" />

I have reverted this back to factory default but when I vew the page in Actinic it showns 3 x 'A JavaScript error has been found on the page ('Object expected') but I do not know how to locate this error. When I view the source the lines that error are:

Line 17: InvoiceCountryChanged();
Line 19: DeliveryCountryChanged();
Line 21: SetDeliveryAddressVisibility();

Any help would be appreciated.

Thanks


Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sun, 14 Nov 2010 14:15:46 UTC


Message: Object expected
Line: 17
Char: 1
Code: 0
URI: http://www.tech-accessories.co.uk/cg...alog%2ftest%2f


Message: Object expected
Line: 19
Char: 1
Code: 0
URI: http://www.tech-accessories.co.uk/cg...alog%2ftest%2f


Message: Object expected
Line: 21
Char: 1
Code: 0
URI: http://www.tech-accessories.co.uk/cg...alog%2ftest%2f

[NormanRouxel]

The links you've posted won't work. They're only valid if someone's on your site and adding to cart.

We'll need a link to your actual site to help.

At the moment www.tech-accessories.co.uk shows an "Actinic Hosting" welcome page.

Also, you will get much better diagnostics if you view your site using Firefox and use its Tools / Error Console.

[AnthonyGiblin]

Hi,

I have the site in test mode at the moment so the address is:

http://www.tech-accessories.co.uk/acatalog/test/

Thankss
Tony

[AnthonyGiblin]

Further information

I have had a look via Firefox as suggested and have got the following for the function SetDeliveryAddressVisibility() error.

But I still cannot understand why the error is occuring

Below is the code from Actinic

NETQUOTEDEL:INVOICEPHASE

<!-- XML tags for formatting of the address list in B2B mode -->
<Actinic:VAR NAME=ADDRESS_COLUMNS VALUE=3/> <Actinic:VAR NAME=ADDRESS_FORM0 VALUE="
<INPUT TYPE=HIDDEN NAME=%sADDRESSSELECT VALUE=%s>
<B>%s</B><BR>%s,<BR>%s,<BR>%s,<BR>%s, <B>%s</B>,<BR><B>%s</B>
"/> <Actinic:VAR NAME=ADDRESS_FORM1 VALUE="
<U><B>%s:</B></U>
<INPUT TYPE=RADIO NAME=%sADDRESSSELECT VALUE=%s%s><BR>
<B>%s</B><BR>%s,<BR>%s,<BR>%s,<BR>%s, <B>%s</B>,<BR><B>%s</B>
"/> <Actinic:VAR NAME=ADDRESS_FORM2 VALUE="
<U><B>%s:</B></U>
<INPUT TYPE=RADIO NAME=%sADDRESSSELECT VALUE=%s%s><BR>
<B>%s</B><BR>%s,<BR>%s,<BR>%s,<BR>%s, <B>%s</B>,<BR><B>%s</B>
"/> <Actinic:VAR NAME=ADDRESS_TITLE0 VALUE=""/> <Actinic:VAR NAME=ADDRESS_TITLE1 VALUE="%s:"/>
<Actinic:VAR NAME=ADDRESS_TITLE2 VALUE="%s:"/> <Actinic:VAR NAME=ADDRESS_TITLE10 VALUE=""/>
<Actinic:VAR NAME=ADDRESS_TITLE11 VALUE=""/> <Actinic:VAR NAME=ADDRESS_TITLE12 VALUE="
<INPUT TYPE=RADIO id=idADDRESSSELECT_0 NAME=%sADDRESSSELECT VALUE=0 CHECKED>
%s:
"/> <Actinic:VAR NAME=ADDRESS_TABLE VALUE="
%s
<TABLE WIDTH=<actinic:variable name="ACTSTDWIDTH" /> BORDER=0 CELLSPACING=0 CELLPADDING=1 BGCOLOR=%s><TR><TD>
<TABLE WIDTH=100%% BORDER=0 CELLSPACING=0 CELLPADDING=4 BGCOLOR=%s>
%s
</TABLE>
</TD></TR></TABLE>
%s
"/>
<!-- End of B2B address formatting tags -->
<Actinic:BOTHADDRESSDETAILS>

<input type="hidden" name="ActCheckoutPhase" value="INVOICE">
<input type="hidden" name="ActCheckoutPhase" value="DELIVER">
<input type="hidden" name="ActCheckoutPhase" value="PRELIM">

<!-- idBothAddressesTable is used by javascript -->
<!-- class InvoiceField is used by javascript -->
<!-- class DeliverField is used by javascript -->
<table id="idBothAddressesTable" class="checkout">
<colgroup>
<col class="prompt" >
<col>
<actinic:block if="%3cactinic%3avariable%20name%3d%22InvoicePrompt016Visible%22%20%2f%3e">
<col>
</actinic:block>
</colgroup>
<tr class="ShowAlways">
<th>&nbsp;</th>
<th class="InvoiceField" id="idInvoiceHeader"><actinic:variable name="InvoiceTitle" /></th>
<actinic:block if="%3cactinic%3avariable%20name%3d%22InvoicePrompt016Visible%22%20%2f%3e">
<th class="DeliverField" id="idDeliverHeader"><actinic:variable name="DeliverTitle" /></th>
</actinic:block>
<actinic:block if="%21%3cactinic%3avariable%20name%3d%22InvoicePrompt016Visible%22%20%2f%3e" >
<Actinic:ONLYINB2B>
<th class="DeliverField" id="idDeliverHeader"><actinic:variable name="DeliverTitle" /></th>
</Actinic:ONLYINB2B>
</actinic:block>
</tr>
<actinic:block if="%3cactinic%3avariable%20name%3d%22IsNotPreviewMode%22%20%2f%3e">
<Actinic:ACCOUNT TYPE="ROW">
<tr class="ShowAlways">
<td>&nbsp;</td>
<td class="InvoiceField" id="idInvoiceAccountAddresses"><Actinic:ACCOUNTINVOICE />
</td>
<td class="DeliverField" id="idDeliverAccountAddresses"><Actinic:ACCOUNTDELIVER />
</td>
</tr>
</Actinic:ACCOUNT>
</actinic:block>
<Actinic:ADDRESSES TYPE=INVOICEFORM>
<tr id="idSeparateShipRow" <actinic:block if="%3cactinic%3avariable%20name%3d%22InvoicePrompt016Visible%22%20%2f%3e%20%3d%3d%200" >style="display: none;"</actinic:block>>
<td >&nbsp;</td>
<td colspan="2" id="idSeparateShipCell" class="InvoiceField" style="padding-left: 0;">
<input type="checkbox" <Actinic:Variable Name="InvoiceSeparateCheckStatus"/> id="idSEPARATESHIP" name="SEPARATESHIP" value="YES" onclick="SetDeliveryAddressVisibility();" tabindex="NETQUOTEVAR:TABINDEXINVOICESEPARATESHIP" style="border: 0;">
<label for="idSEPARATESHIP"><actinic:variable name="InvoicePrompt016" /></label>
</td>
</tr>
<actinic:variable value="Both Addresses Salutation" name="CheckoutPrompt" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt000Visible%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Both Addresses Name" />
<actinic:variable value="Both Addresses Job Title" name="CheckoutPrompt" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt002Visible%22%20%2f%3e" />
<actinic:variable value="Both Addresses Company Name" name="CheckoutPrompt" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt003Visible%22%20%2f%3e" />
<actinic:block if="%28%3cactinic%3avariable%20name%3d%22ALPInvoiceLookupEnabled%22%20%2f%3e%20%3d%3d%20true%29" >
<actinic:variable name="CheckoutPrompt" value="Both Addresses Postal Code" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt008Visible%22%20%2f%3e"/>
</actinic:block>
<actinic:variable name="CheckoutPrompt" value="Both Addresses Line 1" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt004Visible%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Both Addresses Line 2" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt005Visible%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Both Addresses Line 3" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt006Visible%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Both Addresses Line 4" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt007Visible%22%20%2f%3e"/>
<actinic:variable name="CheckoutPrompt" value="Both Addresses Country" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt009Visible%22%20%2f%3e"/>
<actinic:block if="%28%3cactinic%3avariable%20name%3d%22ALPInvoiceLookupEnabled%22%20%2f%3e%20%3d%3d%20false%29" >
<actinic:variable name="CheckoutPrompt" value="Both Addresses Postal Code" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt008Visible%22%20%2f%3e"/>
</actinic:block>
<actinic:variable value="Both Addresses Residential" name="CheckoutPrompt" if="%3cactinic%3avariable%20name%3d%22InfoRequiredForInvoiceResidential%22%20%2f%3e%20%7c%7c%20%3cactinic%3avariable%20name%3d%22InfoRequiredForDeliveryResidential%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Both Addresses Phone" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt010Visible%22%20%2f%3e"/>
<actinic:variable name="CheckoutPrompt" value="Both Addresses Mobile" if="%3cactinic%3avariable%20name%3d%22InvoiceMobileVisible%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Both Addresses Fax" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt011Visible%22%20%2f%3e"/>
<actinic:variable value="Both Addresses Email" name="CheckoutPrompt" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt012Visible%22%20%2f%3e%20%7c%7c%20%3cactinic%3avariable%20name%3d%22DeliveryPrompt023Visible%22%20%2f%3e" />
<actinic:variable value="Both Addresses User Defined" name="CheckoutPrompt" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt014Visible%22%20%2f%3e" />
<actinic:variable name="CheckoutPrompt" value="Moving In One Month" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt013Visible%22%20%2f%3e"/>
<actinic:variable name="CheckoutPrompt" value="Keep Details Private" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt015Visible%22%20%2f%3e"/>
</table>
<table class="checkout">
<actinic:variable name="CheckoutPrompt" value="Remember Me" if="%3cactinic%3avariable%20name%3d%22InvoicePrompt017Visible%22%20%2f%3e"/>
</Actinic:ADDRESSES>
</table>
</Actinic:BOTHADDRESSDETAILS>
<actinic:block if="%3cactinic%3avariable%20name%3d%22InvoicePrompt016Visible%22%20%2f%3e">
<script language="javascript" type="text/javascript" >
SetDeliveryAddressVisibility();
</script>
</actinic:block>
NETQUOTEDEL:INVOICEPHASE






Below is the Javascript from actinicextras.jsfunction SetDeliveryAddressVisibility()
{
if (document.getElementById("idInvoiceRule") || document.getElementById("idDeliveryRule"))
{
SetAccountAddressVisibility();
return;
}
SetInvoiceCountries();
var chkSeparateShip = document.getElementById("idSEPARATESHIP");
var sDisplay = "none";
if (chkSeparateShip.checked)
{
sDisplay = "";
}
var cellSeparateShip = document.getElementById("idSeparateShipCell");
if (document.getElementById("idDeliverHeader"))
{
if (cellSeparateShip)
{
cellSeparateShip.colSpan = sDisplay ? 1 : 2;
}
}
SetTableCellsDisplay("idBothAddressesTable", "DeliverField", sDisplay);
var chkResidential = document.getElementById("idINVOICERESIDENTIAL");
if (chkResidential)
{
chkResidential.style.display = (chkSeparateShip.checked) ? 'none' : '';
}
InvoiceCountryChanged();
}

[NormanRouxel]

Your actinicextras.js file is tiny compared with the correct V10 version and thus doesn't contain the required routines. Looks like you're somehow using a copy from an old Actinic installation.

Back it up and replace it with the one from the "Original" folder within the Actinic installation folder (C:\Program Files.....).

You might also want to check actiniccore.js too.

[AnthonyGiblin]

Thank you

Hi Norman,

Thank you for your help this worked.

Tony