Announcement

Collapse
No announcement yet.

RBS/Worldpay error when testing

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    RBS/Worldpay error when testing

    Any ideas why I might be getting the following error with RBS/Worldpay setup in test mode? Error on payment page is...

    Secure Payment Page
    Sorry, there was an error in processing this transaction:
    The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:

    The transaction cannot be processed due to one or more of the following:

    * the installation ID field is blank or contains invalid characters
    * a different submission protocol is required. For instance, a more secure submission may be required
    * the installation number is invalid

    Server information 22/Nov/2010 13:00:15 Server ID xxxxxxxxxxxxx (WPReq-xxxxxxxxxx)
    Blog, Twitter, Facebook
    Actinic Ecommerce, CMS and Video production

    www.petraboase.com
    www.progrow.co.uk
    www.christopherpiperwines.co.uk
    www.cheeksandcherries.co.uk
    www.skatewarehouse.co.uk

    #2
    Morning Alex

    Would this thread be any help at all?

    Regards
    Krithika Chandrasekar
    SellerDeck

    sigpic

    E-commerce software by SellerDeck

    Comment

    Working...
    X