Hi,
the other morning I turned Actinic on and got a corrupt database, error message, something to do with Microsoft, this has happened before and I have used the overwritten backup to save the day.
This time searched for the overwritten backup with the help of Actinic support and it was not there luckily I am in the process of transferring everything over to another computer and had a snapshot on there which was only a few days old, not perfect but a lifesaver in the situation.
Problem is support had no explanation for the missing overwritten back up and suggested that in future I take a snapshot to an external drive every night, now that maybe best practice but terribly clunky and I should not have to do that, I try and take a snapshot once a week but every night seems a bit much.
So has anyone else had this issue and what is your end of day shutdown procedure and backup methods.
ps Development are looking into the missing overwritten DB but that IME can take months with the answer wait for the next version. Sorry if this seems a rant but Actinic should be usable once set up by someone with very limited computer skills and taking external backups is beyond that IMHO
Regards Steve
the other morning I turned Actinic on and got a corrupt database, error message, something to do with Microsoft, this has happened before and I have used the overwritten backup to save the day.
This time searched for the overwritten backup with the help of Actinic support and it was not there luckily I am in the process of transferring everything over to another computer and had a snapshot on there which was only a few days old, not perfect but a lifesaver in the situation.
Problem is support had no explanation for the missing overwritten back up and suggested that in future I take a snapshot to an external drive every night, now that maybe best practice but terribly clunky and I should not have to do that, I try and take a snapshot once a week but every night seems a bit much.
So has anyone else had this issue and what is your end of day shutdown procedure and backup methods.
ps Development are looking into the missing overwritten DB but that IME can take months with the answer wait for the next version. Sorry if this seems a rant but Actinic should be usable once set up by someone with very limited computer skills and taking external backups is beyond that IMHO
Regards Steve
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