Images missing on certain pages

[Clive.Aspen]

I see.... Thanks

[raj_arora]

Hello again. Apologies, but the workaround does not seem to have worked actually after all. If I add the <a> tag around the workaround to make the best seller link through to it's extended info page, then the problem re-occurs. Looks like the problem is with making the image a link.

[Darren]

Hi Raj

Oh dear, sorry about that. Yes the issue appears when you link to a extended info page from a Best Sellers list. I have tried a couple of things this end, such as using a text link instead of the image but it fails.

The development team are aware of this, and I have asked if there is any other workaround we can employ here.

[Benjamin Dyer]

Just a quick update on this.

We will be releasing a modified version of v10.0.3 with a fix for the missing images issue a few people have been reporting. This should be available as from Monday (usual caveats apply).

Hope this is of use.

Ben

[JGLIGHTING]

Just a quick update on this.

We will be releasing a modified version of v10.0.3 with a fix for the missing images issue a few people have been reporting. This should be available as from Monday (usual caveats apply).

Hope this is of use.

Ben

Thats good news then.

Are you testing my snapshot you have of my site??

Elliott

[Benjamin Dyer]

Thats good news then.

Are you testing my snapshot you have of my site??

Elliott

Sure, I'll make sure the QA team test agains yours and Raj's sites.

[graphicz]

I have an offline test site with extended info images opening in a lightbox and that has stopped working in 10.03. The lightbox works but the image doesn't show.

[Krithika]

Hello Jonathan

Could you send us your site snapshot, perhaps through http://www.mailbigfile.com/free/ , so I can take a look at it my end? The email address to send it to is : krcsupport [at] actinic [dot] co [dot] uk .

Regards

[brucet]

We have a special build available from support which fixes the problem that can cause missing images when the extended info page link is used in marketing lists.

The build is v10.0.3 LBIA. Please note that while this build has only one change in it, and has undergone basic testing to check the major functionality, it has not had a full end-to-end test. So we strongly recommend that you back up your site(s) before upgrading.

The same fix will be included in the next full maintenance release.

[JGLIGHTING]

We have a special build available from support which fixes the problem that can cause missing images when the extended info page link is used in marketing lists.

The build is v10.0.3 LBIA. Please note that while this build has only one change in it, and has undergone basic testing to check the major functionality, it has not had a full end-to-end test. So we strongly recommend that you back up your site(s) before upgrading.

The same fix will be included in the next full maintenance release.

Any chance of getting this build V10.0.3 LBIA. Do you know if you have tried my site out in it.

Elliott

[brucet]

I have asked support to contact you

[graphicz]

Snapshot sent. Can I have a go with any fix? 1003 is not on my primary machine. Still on 1002 for my client work.

[Krithika]

Hello Jonathan

I tried the snapshot you have sent in the v10.0.3 LBIA special build and the Extended information image opens up in the light-box window. Just so I am looking at and testing the right content, the only image set to open in a light-box I could find was in the Computers section | Starter Computer Bundle?

Regards

[graphicz]

Sounds like that's a fix then! Please may I try the special build? Where can I find the download link?

[JGLIGHTING]

Sounds like that's a fix then! Please may I try the special build? Where can I find the download link?

If you email me your email address i will send you the email actinic sent me with the link to download it.

Elliott