missing extension.dll file

[Della C]

Recently upgraded to v10 Actinic catalog.
Everything goes well whilst trying to import the site until the interface with dreamweaver bit.
It tells me that the extension.dll file is missing.
I have spoken to Actinic, they tell me it is a Dreamweaver problem. Have uninstalled/reinstalled Dreamweaver 3 times using MX and CS5 versions, still no joy.
Any ideas?
I am a jewellery designer so please talk in 'normal' talk

[lthomas]

Have you tried going to C:\Program Files\Actinic v10 (or wherever Actinic V10 is installed)

Then go to Extensions\Dreamweaver\Actinic_Assistant and running "Actinic Assistant.mxp"

Making sure the correct version of the extension is installed correctly

[Della C]

Yes, that is where the problem is. When I click on Actinic Assistant is tells me that the progrma can't run because the extension.dll is missing. I tells me to re-install the program which I have (both Dreamweaver and Actinicv10) and it still happens.

[lthomas]

Are you able to provide the following information -

Specific Actinic version - Go to Help - About and note the version number

Specific Dreamweaver version - Go to Help - About and note the version number

Go to C:\Program Files\Macromedia\Extension Manager and run "Extension Manager.exe" - click Help - About and note the version number