Server time and order times

[lessharma]

Hi,

I have a dedicated server (WHM / Cpanels). My server is set-up and runs the right time.
If I check in Actinic (help) I can see the server time is correct.
But If I download an order the time on the order is one hour behind.

Any ideas why?

[malbro]

Hi,

I have a dedicated server (WHM / Cpanels). My server is set-up and runs the right time.
If I check in Actinic (help) I can see the server time is correct.
But If I download an order the time on the order is one hour behind.

Any ideas why?

As you are checking the time via your PC it will be using the PC settings to display time (usually this will be UK Summer Time at the moment) your server is using GMT and the orders will have that time embedded in the data.

[lessharma]

Thanks for your reply.

If I log into server the time looks correct.

Is there anyway of have the orders show the correct time?

[Donna Kempster]

We have the same issue and i've never managed to get it fixed. Causes us nightmares with our cut off at 1pm!

[Golf Tee Warehouse]

There is a knowledge base article for changing from GMT to BST here: http://community.actinic.com/showthread.php?t=45092

[Mike Hughes]

Your server is using GMT (also called UTC) and is one hour behind summer time: The response at 14.18 BST is:

#1 Server Response: http://www.abcbabygifts.co.uk/HTTP/1.1 200 OK
Date: Mon, 13 Jun 2011 13:18:18 GMT
Server: Apache
Last-Modified: Wed, 08 Jun 2011 14:47:34 GMT
Accept-Ranges: bytes
Content-Length: 49274
Content-Type: text/html

You can change the scripts to add an hour to the order time. You'll then need to change it back again when we go back to GMT. I'm pretty sure there's a thread already that covers this.

Mike

Edit: It seems the instructions are in the AUG: http://community.actinic.com/showpos...39&postcount=6

[lessharma]

Thanks all this is a big help.

Donna hopedfully you can fix this prblem also!