Hi all,
I've been developing a new site www.procutvinyl.co.uk
When an order is placed, I'm receiving both the catalog Order Received and Paypal Payment e-mails, but not the 'Order Details e-mail'
Also when the order is downloaded, actinic places the order in the 'pending service provider' even if the customer completes the paypal payment.
I have ran some test orders, returning back to the website after payment and the customer does receive the 'Order Details e-mail', but I do not.
I'm using v10.0.2 and have tried a webiste purge and refresh, but no joy.
Network settings are shown below if this is any help
Any help, would be greatly appreciated,
thanks
Kev
I've been developing a new site www.procutvinyl.co.uk
When an order is placed, I'm receiving both the catalog Order Received and Paypal Payment e-mails, but not the 'Order Details e-mail'
Also when the order is downloaded, actinic places the order in the 'pending service provider' even if the customer completes the paypal payment.
I have ran some test orders, returning back to the website after payment and the customer does receive the 'Order Details e-mail', but I do not.
I'm using v10.0.2 and have tried a webiste purge and refresh, but no joy.
Network settings are shown below if this is any help
Any help, would be greatly appreciated,
thanks
Kev
HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.procutvinyl.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.procutvinyl.co.uk/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.procutvinyl.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
CODEBASE ./
FTPHOST ***********
FTPUSERNAME *********
FTPPASSWORD *********
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /httpdocs/acatalog/
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST localhost
WEBSITEURL http://www.procutvinyl.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPKEEPALIVEINTERVAL 30000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
COMPRESSIONPACKETSIZE 1024
COMPRESSEDUPLOAD false
CATALOGURL http://www.procutvinyl.co.uk/acatalog/
ONLINESTOREFOLDERNAME acatalog
CGIBINURL http://www.procutvinyl.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ../httpdocs/acatalog/
CODEBASE ./
FTPHOST ***********
FTPUSERNAME *********
FTPPASSWORD *********
PATHTOCGIBIN /cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG /httpdocs/acatalog/
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