Hi all
Getting majorly frustrated now. Development have been looking at it but are flumoxed. We are on Actinic v10 10.0.3 LAFA multi user but it only happens on one site. Randomly the order will drop product lines, it puts a dotted line across the invoice and the lines disappear. It seems to be on a product that is using choices and hidden products so it keeps the main product drops the hidden element and then anything else that was ordered after this. If we spot it we hopefully have the copy email to help work out what is missing but sometimes the order gets sent inadvertantly without being corrected.
Just wondered if anyone else has experienced it or may have a reason why??
TIA
Donna x
Getting majorly frustrated now. Development have been looking at it but are flumoxed. We are on Actinic v10 10.0.3 LAFA multi user but it only happens on one site. Randomly the order will drop product lines, it puts a dotted line across the invoice and the lines disappear. It seems to be on a product that is using choices and hidden products so it keeps the main product drops the hidden element and then anything else that was ordered after this. If we spot it we hopefully have the copy email to help work out what is missing but sometimes the order gets sent inadvertantly without being corrected.
Just wondered if anyone else has experienced it or may have a reason why??
TIA
Donna x
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